Ackcent Cybersecurity vs Devoteam
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. Devoteam is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Devoteam (Cloud, Identity).
Buyer brief
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. Devoteam is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; Devoteam serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Devoteam (Cloud, Identity).
Ackcent Cybersecurity (Pure-play MDR) and Devoteam (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Ackcent Cybersecurity's gartner-recognized european boutique mdr with native spanish support and bring-your-own-edr flexi... or Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or LATAM mid-market companies that want a boutique provider with native Spanish and English support | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- European or LATAM mid-market companies that want a boutique provider with native Spanish and English support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Ackcent CybersecurityTECH-AGNOSTIC | DevoteamTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneBlackBerry Cylance | Microsoft security toolsCustomer endpoint security tools |
| SIEM integrations | Stellar Cyber Open XDR | Microsoft SentinelCustomer SIEM platformsGoogle Security Operations |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Custom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote only. No published pricing or pricing calculator. | Custom quote for cloud managed services and managed security. Public MDR prices are not published. |
| Hidden cost warnings | Advisory, Red Team, AppSec, and Training services are separate from base MDR. No public pricing makes cost comparison impossible without direct sales engagement. Breach and Attack Simulation (AttackIQ BAS) integration may carry additional licensing costs. With ~55 total employees, surge capacity during a major incident is unclear and may require external escalation | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeLatin America | EuropeMEA |
| Onboarding | Not publicly disclosed | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. |
| Industry focus | Financial ServicesHealthcareRetailCritical InfrastructureSmart Cities | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no English-language reviews exist. A handful of Gartner Peer Insights entries are positive, praising communication and dashboards. Zero reviews on G2 or PeerSpot, so community validation is essentially absent. | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. |
| Compliance | ISO 27001GDPR | GDPRPCI DSSANSSICloud Security AllianceISO |
| Certifications | ISO 27001 | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP |
| Founded | 2014 | – |
| Data retention | Not publicly disclosed | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ackcent Cybersecurity and Devoteam?
Ackcent Cybersecurity is a Pure-play MDR that is technology-agnostic (works with your existing tools). Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Ackcent Cybersecurity covers 5 attack surfaces in base pricing vs. 2 for Devoteam.
How do Ackcent Cybersecurity and Devoteam differ in response capabilities?
Ackcent Cybersecurity supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is included with Ackcent Cybersecurity and not included with Devoteam.
How does Ackcent Cybersecurity pricing compare to Devoteam?
Ackcent Cybersecurity pricing: Custom-quoted pricing. Devoteam pricing: Not published. Watch for with Ackcent Cybersecurity: Advisory, Red Team, AppSec, and Training services are separate from base MDR; No public pricing makes cost comparison impossible without direct sales engagement. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs..
Should I choose Ackcent Cybersecurity or Devoteam?
Choose Ackcent Cybersecurity if: european or LATAM mid-market companies that want a boutique provider with native Spanish and English support. Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Ackcent Cybersecurity is not ideal for enterprises that need documented SLAs, published detection metrics, or transparent pricing before signing. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.