Devoteam vs eSentire
Devoteam is a Services firm that works with your existing tools. eSentire is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; eSentire serves SMB, Mid-market, and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for eSentire (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Devoteam is a Services firm that works with your existing tools. eSentire is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; eSentire serves SMB, Mid-market, and Enterprise. Devoteam includes 2 attack surfaces in base pricing (Cloud, Identity), compared to 5 for eSentire (Endpoint, Cloud, SaaS, Identity, Network).
Devoteam (Services firm) and eSentire (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op... or eSentire's esentire excels at active, hands-on response and publicly reports 15-minute containment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Organizations wanting a provider that publicly reports 15-minute containment with true active remediation |
| Price | Custom quote | Buyer benchmark: $30-100/endpoint/yr |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations wanting a provider that publicly reports 15-minute containment with true active remediation
- Price
- Buyer benchmark: $30-100/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | eSentireTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | CrowdStrike FalconMicrosoft Defender for EndpointSentinelOneVMware Carbon BlackeSentire Atlas Agent (proprietary, optional) |
| SIEM integrations | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel | SplunkSumo Logic Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Per-endpoint pricing across three tiers (Essentials up to 500 endpoints, Advanced up to 5,000, Complete up to 5,000) with BYOL or bundled Atlas Agent options |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.. BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. MSP program uses inflexible per-customer purchasing model (criticized by partners) |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual, Multi-year |
| Channels | PortalEmailPhone | TeamsEmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEA | North AmericaEurope |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Average 14 days deployment |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | Financial ServicesHealthcareManufacturingTechnologyGovernment |
| MTTD | Not published | Not published |
| MTTR | Not published | 15-minute Mean Time to Contain (vendor-published public metric). 99.3% of threats isolated at first host (vendor-published). 200+ new threat protections added daily. |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | G2 4.6/5 (272 reviews). Gartner Peer Insights 4.6/5 (83 reviews). PeerSpot 7.6/10. Forrester Wave Leader (Europe Q3 2025). Praised for public 15-minute containment metrics and true active remediation. Some price sensitivity for SMBs and occasional SOC response delays on non-emergency tickets. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | ISO 27001PCI-DSSSOC 2 Type IIHIPAA/HITRUSTGDPRNIST |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | ISO 15408UK Cyber EssentialsSIG LiteAITECMicrosoft Security Solutions PartnerAWS Partner Network |
| Founded | – | 2001 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Not publicly disclosed |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and eSentire?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). eSentire is a Pure-play MDR that is technology-agnostic (works with your existing tools). Devoteam covers 2 attack surfaces in base pricing vs. 5 for eSentire.
How do Devoteam and eSentire differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. eSentire supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Devoteam and included with eSentire.
How does Devoteam pricing compare to eSentire?
Devoteam pricing: Not published. eSentire pricing: Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier.. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with eSentire: Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.; BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints..
Should I choose Devoteam or eSentire?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose eSentire if: organizations wanting a provider that publicly reports 15-minute containment with true active remediation. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. eSentire is not ideal for budget-constrained SMBs seeking the lowest-cost MDR option.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.