Defendable vs Sophos
Defendable is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Defendable targets Mid-market and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Defendable is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Defendable targets Mid-market and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Defendable includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Sophos is the choice if you want a single-vendor stack with deep integration. Defendable is better if you have existing tools and want flexibility.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik | Existing Sophos endpoint or firewall customers adding managed services on their existing platform |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Existing Sophos endpoint or firewall customers adding managed services on their existing platform
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | DefendableTECH-AGNOSTIC | SophosPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | Sophos EndpointCrowdStrikeSentinelOneCarbon Black Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Sophos Central SIEM integration via API |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed. |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Defendable does not publish MDR package pricing. | Per-user and per-server pricing. Two tiers: MDR Essentials (monitoring and basic response) and MDR Complete (full IR and breach warranty). |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Log storage can sit in the customer's Microsoft Log Analytics tenant or Defendable's platform, so retention and storage costs should be modeled early.. Incident-response retainer SLA is separate language and should not be assumed to be the MDR SLA.. Threat hunting is public, but hunt cadence and staffing are not published. | MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade. Linux server protection requires separate Sophos Workload Protection subscription. Post-Secureworks acquisition (Feb 2025): unclear if Sophos MDR and Taegis MDR will merge or remain separate products. Breach warranty limited to ONE claim total across all subscriptions, not per-incident |
| Data portability | Partial | Partial |
| Contract terms | Custom, Incident Response Retainer | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Defendable publishes an MDR onboarding flow covering identification, planning, platform establishment and execution. It does not publish a standard onboarding duration. | Weeks, varies by environment size and integration scope |
| Industry focus | Not published | ManufacturingHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Sophos reports a 38-minute average case closure time. The MDR service description defines a 60-minute response-time SLA for 90% of High Severity Cases, with eligibility timing and service-credit limits. |
| Community view | Defendable has limited MDR-specific public review volume in major English-language review communities. The public buyer case rests on Norwegian SOC delivery, a direct MDR page, Microsoft Sentinel support, proactive threat hunting, a customer portal and incident-response depth. Buyers should validate pricing, response authority, retention cost and contractual SLA terms directly. | G2: #1 overall MDR for 14 consecutive report cycles, 1,543 reviews, 95% satisfaction. Gartner Peer Insights: 2026 Customers' Choice for Endpoint Protection (4.9/5). MITRE ATT&CK 2025: 100% detection coverage. Praised for integration breadth and MDR Complete's all-in pricing. Recurring complaints about technical support responsiveness and endpoint agent resource usage. |
| Compliance | ISO 27001Norwegian National Security Authority Quality Scheme for Incident Response | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0GDPRHIPAAHITRUST CSF |
| Certifications | ISO 27001:2023Norwegian National Security Authority Quality Scheme for Incident ResponseEco-lighthouse certified | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0 |
| Founded | 2020 | 1985 |
| Data retention | Defendable says customers can store additional log data in their own Microsoft Log Analytics tenant or in Defendable's log management platform. It does not publish standard MDR retention periods. | 90 days standard, 1-year extended available as add-on |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Defendable and Sophos?
Defendable is a Services firm that is technology-agnostic (works with your existing tools). Sophos is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Defendable offers Not disclosed, Sophos offers ≤1 hour. Defendable covers 1 attack surfaces in base pricing vs. 5 for Sophos.
How do Defendable and Sophos differ in response capabilities?
Defendable supports 1 autonomous actions (custom playbooks) and approval is configurable. Sophos supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Defendable and included with Sophos.
How does Defendable pricing compare to Sophos?
Defendable pricing: Not published. Sophos pricing: Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed.. Watch for with Defendable: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Watch for with Sophos: MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade; Linux server protection requires separate Sophos Workload Protection subscription.
Should I choose Defendable or Sophos?
Choose Defendable if: norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik. Choose Sophos if: existing Sophos endpoint or firewall customers adding managed services on their existing platform. Defendable is not ideal for buyers that need public MDR pricing or contractual SLA terms before sales. Sophos is not ideal for organizations needing raw telemetry query access (Sophos Central provides dashboards only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.