Arctic Wolf vs Defendable
Arctic Wolf is a Pure-play MDR that works with your existing tools. Defendable is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; Defendable serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 1 for Defendable (Endpoint).
Buyer brief
Arctic Wolf is a Pure-play MDR that works with your existing tools. Defendable is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; Defendable serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 1 for Defendable (Endpoint).
Arctic Wolf (Pure-play MDR) and Defendable (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Arctic Wolf's the concierge security team model is arctic wolf's core differentiator: a named team that knows y... or Defendable's defendable mdr fits nordic buyers that want norwegian soc monitoring, microsoft sentinel-friendly....
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service | Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik |
| Price | $12-18/endpoint/mo | Custom quote |
| Response authority | 3/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | $3,000,000 | None listed |
- Best fit
- Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service
- Price
- $12-18/endpoint/mo
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $3,000,000
- Best fit
- Norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Arctic WolfTECH-AGNOSTIC | DefendableTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Arctic Wolf AgentAurora Endpoint SecuritySentinelOne SingularityCrowdStrike FalconFortiEDRMicrosoft Defender for Endpoint | Microsoft Defender |
| SIEM integrations | Aurora Platform | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accounts | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users. | Not published |
| Minimum seats | None | None |
| Breach warranty | $3,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user pricing with multiple license types. Limited User ~$20/user/month, Standard User ~$200/user/month. Aurora Managed Endpoint Defense ~$110/device/month. Bundled in Core, Plus, and Total tiers with Silver/Gold/Platinum concierge levels. | Custom quote. Defendable does not publish MDR package pricing. |
| Hidden cost warnings | Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.. Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. $3M warranty requires Aurora Managed Endpoint Defense plus a Security Operations Bundle, creating platform dependency.. Multiple license types (Limited at $20, Standard at $200) at very different price points. Clarify which applies to your deployment.. Full security posture takes several months in complex environments despite a 30-day onboarding target. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Response authority should be defined in writing because named autonomous endpoint and identity actions are not published.. Log storage can sit in the customer's Microsoft Log Analytics tenant or Defendable's platform, so retention and storage costs should be modeled early.. Incident-response retainer SLA is separate language and should not be assumed to be the MDR SLA.. Threat hunting is public, but hunt cadence and staffing are not published. |
| Data portability | Limited | Partial |
| Contract terms | Annual, 2-year, 3-year | Custom, Incident Response Retainer |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | 30 days or less with a dedicated onboarding team. Full security posture takes several months in complex environments. | Defendable publishes an MDR onboarding flow covering identification, planning, platform establishment and execution. It does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesHealthcareTechnologyManufacturingRetailGovernment | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published. Arctic Wolf reports ~7-minute Mean Time to Ticket (alert to ticket creation), which is not the same as MTTR. | Not published |
| Community view | Polarizing along predictable lines. Gartner Peer Insights rates 4.8/5 (451+ reviews) and G2 4.7/5 (~276 reviews), with mid-market customers praising the Concierge model. Reddit and practitioner forums are more critical, with recurring complaints about false positive rates, limited data transparency, and guided-not-hands-on remediation. PeerSpot mindshare dropped ~48% year-over-year. | Defendable has limited MDR-specific public review volume in major English-language review communities. The public buyer case rests on Norwegian SOC delivery, a direct MDR page, Microsoft Sentinel support, proactive threat hunting, a customer portal and incident-response depth. Buyers should validate pricing, response authority, retention cost and contractual SLA terms directly. |
| Compliance | SOC 2 Type IIISO 27001CMMCPCI DSSHIPAAFTC Safeguards Rule | ISO 27001Norwegian National Security Authority Quality Scheme for Incident Response |
| Certifications | SOC 2 Type IIISO 27001:2013 | ISO 27001:2023Norwegian National Security Authority Quality Scheme for Incident ResponseEco-lighthouse certified |
| Founded | 2012 | 2020 |
| Data retention | 90 days standard. Extended retention available as add-on (up to 10 years). Data sovereignty options: US, Canada, Germany, or Australia. | Defendable says customers can store additional log data in their own Microsoft Log Analytics tenant or in Defendable's log management platform. It does not publish standard MDR retention periods. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Arctic Wolf and Defendable?
Arctic Wolf is a Pure-play MDR that is technology-agnostic (works with your existing tools). Defendable is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Arctic Wolf offers ≤1 hour, Defendable offers Not disclosed. Arctic Wolf covers 3 attack surfaces in base pricing vs. 1 for Defendable.
How do Arctic Wolf and Defendable differ in response capabilities?
Arctic Wolf supports 3 autonomous actions (account disable, endpoint isolation, network containment) and approval is configurable. Defendable supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Arctic Wolf pricing compare to Defendable?
Arctic Wolf pricing: Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users.. Defendable pricing: Not published. Watch for with Arctic Wolf: Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.; Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. Watch for with Defendable: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Response authority should be defined in writing because named autonomous endpoint and identity actions are not published..
Should I choose Arctic Wolf or Defendable?
Choose Arctic Wolf if: mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service. Choose Defendable if: norwegian and Nordic buyers that want MDR operated from Oslo and Gjovik. Arctic Wolf is not ideal for security teams that want direct access to raw telemetry, custom detection engineering, or SIEM query capabilities. Defendable is not ideal for buyers that need public MDR pricing or contractual SLA terms before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.