Deepwatch vs ITC Secure
Deepwatch is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Deepwatch targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Deepwatch includes 4 attack surfaces in base pricing (Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Deepwatch is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Deepwatch targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Deepwatch includes 4 attack surfaces in base pricing (Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Deepwatch (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Deepwatch's siem-centric, vendor-agnostic mdr with patented drs engine (98% fp reduction claim), dedicated sq... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Buyer benchmark: median $218,983/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments
- Price
- Buyer benchmark: median $218,983/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | DeepwatchTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconSentinelOneMicrosoft Defender for Endpoint | Microsoft Defender |
| SIEM integrations | Splunk Enterprise & CloudGoogle SecOps (Chronicle)Securonix (added Feb 2026) Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Volume-based (data ingestion volume in GB/TB per day or Splunk Virtual Compute units), not per-endpoint | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.. MEDR (endpoint detection) is a separate add-on, not included in base MDR. MDR Essentials is a limited entry point with fewer capabilities than full platform tiers | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Custom enterprise | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | SlackEmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | |
| Onboarding | 30 days typical. MDR Essentials can launch SOC in under 1 hour. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | HealthcareFinancial ServicesManufacturingRetailEnergy | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Customer reviews are positive (Gartner Peer Insights 4.2/5 from 59 reviews, G2 High Performer Fall 2025), praising Squad team and DRS technology. Employee sentiment is concerning: Glassdoor 2.9/5 (215 reviews, 35% recommend). 42% headcount reduction (412 to 239 employees) across 2024-2025, founding CEO departed to competitor Mitiga Jan 2025. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001:2022PCI DSS Level 1 | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II (Security, Availability, Confidentiality, certified since inception)ISO 27001:2022 (first certified 2024)PCI DSS Level 1 Service Provider (since inception) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2019 | – |
| Data retention | 12 months hot data retention (Platform Core tier) | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Deepwatch and ITC Secure?
Deepwatch is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Deepwatch covers 4 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Deepwatch and ITC Secure differ in response capabilities?
Deepwatch supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Deepwatch pricing compare to ITC Secure?
Deepwatch pricing: Third-party buyer data reports a $218,983/year median buyer cost for Deepwatch, with a visible public range from $126,904 to $322,131/year.. ITC Secure pricing: Not published. Watch for with Deepwatch: Volume-based pricing means unexpected data growth can cause cost spikes. Three platform tiers (Core, Advanced, Enterprise) may gate Active Response behind higher tiers.; MEDR (endpoint detection) is a separate add-on, not included in base MDR. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Deepwatch or ITC Secure?
Choose Deepwatch if: mid-market to enterprise with existing Splunk, Sentinel, Google SecOps, or Securonix SIEM investments. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Deepwatch is not ideal for sMBs or budget-constrained organizations ($220K-$315K/year is enterprise-oriented). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.