Deepwatch Deepwatch MDR

Deepwatch MDR is an enterprise managed detection and response service powered by the Guardian Platform and revolutionary Deepwatch NEXA Agentic AI.

Key Facts:

• Founded 2015, Silicon Valley office opened 2025 for AI innovation
• Revolutionary Launch: Deepwatch NEXA - MDR industry's first collaborative Agentic AI ecosystem (November 2025)
• Winner of 2025 CyberSecurity Breakthrough Award for Managed Security Solution of the Year
• G2 Fall 2025 High Performer in Grid® Report for System Security
• "Precision MDR" approach: AI + human expertise to reduce business risks
• 24/7/365 threat monitoring, alert validation, proactive threat hunting

Market Presence

• Mindshare: 0.4% in MDR category (down from 0.7% previous year)
• Smaller market presence compared to larger MDR providers
• Declining mindshare suggests competitive market pressure

Platform Dependencies

• SIEM Focus:

  "Deepwatch's core competencies are currently focused on leveraging the Splunk SIEM but are expanding to MS Sentinel"

• Limited SIEM flexibility compared to fully tool-agnostic providers
• Organizations not using Splunk or Sentinel may face constraints

Pricing and Accessibility

• Enterprise custom pricing (no SMB/mid-market tiers disclosed)
• Specific pricing not publicly available
• "All orders are non-refundable unless otherwise dictated in the MSA"
• Higher cost of entry for enterprise positioning

Geographic Coverage

• Primarily North America focus
• Limited global SOC presence compared to multinational providers
• May have regional service limitations

Innovation Maturity

• NEXA Agentic AI just launched (November 2025) - very new technology
• As first-to-market Agentic AI, may have early adopter risks
• Proven track record of NEXA still being established

Recent Feedback (2025)

Award Recognition:

"Deepwatch has been named 'Managed Security Solution of the Year' in the 2025 CyberSecurity Breakthrough Awards, and their Guardian MDR Platform has been named a High Performer in the G2 Fall 2025 Grid® Report for System Security."

• Industry awards, 2025

Revolutionary Innovation:

"Deepwatch announced Deepwatch NEXA, the industry's first collaborative Agentic AI ecosystem delivering outcome-focused agents that transform how MDR providers and customers work together. NEXA combines natural language interaction with agentic AI intelligence to deliver real-time visibility, context, and actionable insights across the entire security lifecycle."

• Product launch announcement, November 2025

Service Philosophy:

"Deepwatch is the leader in Precision MDR powered by AI and humans, amplifying human expertise with AI insights to reduce the risks that matter most to businesses."

• Deepwatch positioning, 2025

Customer Testimonials:

"Customers noted an 'amazing support system,' skilled team of engineers, analysts, and CSMs who can respond to security events quickly and effectively. Deepwatch serves as an extension of the security team by leading the offsite SOC and helps manage vulnerability management practice."

• AWS Marketplace customer reviews, 2025

Market Growth Context:

"The global MDR market is expected to reach $8.36 billion by 2030, growing at a compound annual growth rate of over 21% from 2025 to 2032, and Gartner predicts MDR adoption will reach 60% by the end of 2025."

• Market analysis, 2025

Platform Limitation:

"Deepwatch's core competencies are currently focused on leveraging the Splunk SIEM but are expanding to MS Sentinel, which could be a limitation for organizations using other SIEM platforms."

• AWS Marketplace review, 2025