Cynet vs ITC Secure
Cynet is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Cynet targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Cynet is a Platform vendor that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Cynet targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Cynet includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Cynet is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | $7-10/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform
- Price
- $7-10/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CynetPLATFORM | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Cynet 360 | Microsoft Defender |
| SIEM integrations | Syslog export to external SIEM | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. | Not published |
| Minimum seats | 20 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint monthly subscription with published pricing on website | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One). 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Requires replacing existing EDR with Cynet agent, significant migration effort if already deployed on CrowdStrike/SentinelOne/Defender. DFIR not included. Full incident response is a separate paid engagement.. 90-day standard data retention. Longer retention requires exporting to an external SIEM at your own cost.. No breach warranty offered | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Hours to days depending on environment size. Single lightweight agent. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | HealthcareFinancial ServicesTechnology/SaaSProfessional ServicesManufacturing | Not published |
| MTTD | Sub-5 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| MTTR | Sub-10 minutes (vendor-claimed internal benchmark, not independently validated) | Not published |
| Community view | Gartner Peer Insights 4.7/5 (139+ reviews across markets), VoC Strong Performer for XDR 2025 and EPP 2026. PeerSpot 8.8/10 (97% recommend). Praised for all-in-one simplicity and transparent pricing. Not included in Gartner MQ or Forrester Wave, limiting enterprise credibility. Small company (~260-320 employees, $21M revenue in 2024) raises long-term viability questions. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type 2ISO 27001 | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type 2ISO 27001ISO 27032 | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2015 | – |
| Data retention | 90 days standard. Syslog export to any external SIEM for extended retention. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cynet and ITC Secure?
Cynet is a Platform vendor that is platform-native (requires their own security stack). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Cynet covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Cynet and ITC Secure differ in response capabilities?
Cynet supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Cynet pricing compare to ITC Secure?
Cynet pricing: $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. (20-seat minimum). ITC Secure pricing: Not published. Watch for with Cynet: 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One); 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Cynet or ITC Secure?
Choose Cynet if: sMB and mid-market organizations with small security teams wanting maximum coverage from a single platform. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Cynet is not ideal for large enterprises with existing CrowdStrike, SentinelOne, or Defender deployments since Cynet requires replacing your EDR. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.