Cyderes vs ITC Secure
Cyderes is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Cyderes targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Cyderes includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Cyderes is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Cyderes targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Cyderes includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Cyderes (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Cyderes's technology-agnostic mdr built on google chronicle with deep identity security integrations and th... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CyderesTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneCybereasonPalo Alto CortexMalwarebytes Microsoft Defender | Microsoft Defender |
| SIEM integrations | Google ChronicleSplunk Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not publicly disclosed. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote-based, not publicly disclosed | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | No public pricing at all. Expect an enterprise sales process with no self-serve benchmarks.. Google Chronicle license may be billed separately depending on delivery model. Clarify before signing.. DFIR is always a separate retainer, not included in base MDR.. Identity-first approach may require upfront IAM assessment and remediation work before MDR is fully operational. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Varies by environment. One enterprise case study references a 6-month parallel migration. Smaller deployments likely faster, but no published timeline. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Healthcare & Life SciencesFinancial ServicesGaming & EntertainmentRetailLegal ServicesManufacturingPharmaceutical/Biotech | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 5.0/5 from a single review. No G2 or Capterra listings. PeerSpot ranks #41 in MDR with 0 collected reviews. Glassdoor 3.2/5. Virtually no independent customer validation despite analyst recognition. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2ISO 27001 | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2ISO 27001 | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2003 | – |
| Data retention | Data stored in Google Chronicle/BigQuery. Retention periods customizable per contract. Chronicle provides 12 months of hot data by default. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cyderes and ITC Secure?
Cyderes is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Cyderes covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Cyderes and ITC Secure differ in response capabilities?
Cyderes supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Cyderes pricing compare to ITC Secure?
Cyderes pricing: Not publicly disclosed.. ITC Secure pricing: Not published. Watch for with Cyderes: No public pricing at all. Expect an enterprise sales process with no self-serve benchmarks.; Google Chronicle license may be billed separately depending on delivery model. Clarify before signing.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Cyderes or ITC Secure?
Choose Cyderes if: google Cloud-heavy environments wanting deep Chronicle/Security Operations integration with MDR. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Cyderes is not ideal for sMBs or buyers needing transparent, published pricing. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.