CyberMaxx vs ITC Secure
CyberMaxx is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
CyberMaxx is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. CyberMaxx targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. CyberMaxx includes 1 attack surfaces in base pricing (Endpoint), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
CyberMaxx (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize CyberMaxx's healthcare-focused mdr with a zero-latency response model and 24x7x365 threat responders or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Not published | Custom quote |
| Response authority | 1/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise
- Price
- Not published
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | CyberMaxxTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconSentinelOne Microsoft Defender | Microsoft Defender |
| SIEM integrations | SplunkElasticExabeamDevoLevelBlueCustomer-provided SIEM | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Not coveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Isolate | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | Not offered | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Three-tier pricing structure (Core, Advanced, Elite). Pricing varies by tier, environment size, EDR platform choice, and SIEM deployment model (managed vs. co-managed). Custom quotes based on coverage scope. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.. Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. EDR platform licenses (CrowdStrike, SentinelOne, or Microsoft Defender) are required and not included in the MDR price.. Core tier only covers endpoints OR cloud email, not both. Advanced required for combined coverage.. Three acquisitions in two years. Ask how consolidated the tooling and SOC operations actually are today. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Under two months for full MDR ramp-up | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | HealthcareFinancial ServicesState and Local GovernmentEducation | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Peer Insights 4.7/5 (15 reviews in MDR category). MSSP Alert Top 250 provider (Top 50 in 2023). Small review sample compared to peers like Arctic Wolf (451+ reviews) or Expel (142 reviews). Praised for customer support and healthcare expertise. Almost no Reddit or G2 discussion. Three acquisitions in two years (CipherTechs 2023, Cybersafe and onShore Security Jan 2025) suggest rapid growth but integration risk is real. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIHIPAA-aligned services | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II (audited by Insyte CPAs, LLC) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2002 | – |
| Data retention | Not published. Varies by SIEM platform and customer contract. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between CyberMaxx and ITC Secure?
CyberMaxx is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). CyberMaxx covers 1 attack surfaces in base pricing vs. 3 for ITC Secure.
How do CyberMaxx and ITC Secure differ in response capabilities?
CyberMaxx supports 1 autonomous actions (endpoint isolation) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does CyberMaxx pricing compare to ITC Secure?
CyberMaxx pricing: Custom-quoted pricing. ITC Secure pricing: Not published. Watch for with CyberMaxx: Incident response is NOT included. DFIR is a separate retainer. Ask for the actual retainer cost during a sales call.; Threat hunting is a separate Cyber Resiliency Service, not included in base MaxxMDR despite being mentioned on the MDR landing page.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose CyberMaxx or ITC Secure?
Choose CyberMaxx if: healthcare organizations needing HIPAA-aligned MDR with genuine vertical expertise. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. CyberMaxx is not ideal for buyers who need published MTTD/MTTR metrics or MITRE-validated detection to satisfy internal stakeholders. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.