CrowdStrike vs Sapphire
CrowdStrike is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. CrowdStrike targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
CrowdStrike is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. CrowdStrike targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise.
CrowdStrike is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Enterprise organizations (200+ endpoints) wanting MITRE-validated detection speed with autonomous remediation | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Est $15-25/endpoint/mo, 200+ endpoints | Custom quote |
| Response authority | 6/6 actions · No approval | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | $2,000,000 | None listed |
- Best fit
- Enterprise organizations (200+ endpoints) wanting MITRE-validated detection speed with autonomous remediation
- Price
- Est $15-25/endpoint/mo, 200+ endpoints
- Response authority
- 6/6 actions · No approval
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- $2,000,000
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | CrowdStrikePLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | CrowdStrike Falcon | EDR toolsMicrosoft technologies |
| SIEM integrations | Falcon Next-Gen SIEM | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Fully Autonomous | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Estimated $15-25/endpoint/month (estimates vary by deployment size) | Not published |
| Minimum seats | 200 | None |
| Breach warranty | $2,000,000 | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | + Optional | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing, tiered by endpoint count and coverage scope | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Minimum 200-500 endpoints required, eliminates most SMBs. Requires CrowdStrike Falcon platform, cannot use with competing EDR. Identity and cloud workload coverage are separate add-ons. July 2024 global outage raised reliability concerns | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | minutes to deploy | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesHealthcareGovernmentRetailTechnology | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | 4 minutes | Not published |
| MTTR | Less than 30 minutes (internal benchmark) | Not published |
| Community view | Forrester Wave MDR Leader (Q1 2025), IDC MarketScape Leader (2024), Gartner Peer Insights 96% willingness to recommend (117 reviews). MITRE-validated fastest MTTD. Premium pricing and platform lock-in are accepted trade-offs for top-tier detection and response. July 2024 global outage dented trust temporarily. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001:2022FedRAMP HighHIPAAPCI DSSCSA STAR Level 1 & 2 | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type IIISO 27001:2022FedRAMP HighCSA STARNSA NSCAP CIRA | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2011 | 1996 |
| Data retention | Not published. Standard Falcon data retention varies by module. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between CrowdStrike and Sapphire?
CrowdStrike is a Platform vendor that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do CrowdStrike and Sapphire differ in response capabilities?
CrowdStrike supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and acts without approval. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does CrowdStrike pricing compare to Sapphire?
CrowdStrike pricing: Estimated $15-25/endpoint/month (estimates vary by deployment size) (200-seat minimum). Sapphire pricing: Not published. Watch for with CrowdStrike: Minimum 200-500 endpoints required, eliminates most SMBs; Requires CrowdStrike Falcon platform, cannot use with competing EDR. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose CrowdStrike or Sapphire?
Choose CrowdStrike if: enterprise organizations (200+ endpoints) wanting MITRE-validated detection speed with autonomous remediation. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. CrowdStrike is not ideal for sMBs with fewer than 200 endpoints (minimum requirement) or budget-conscious buyers. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.