Choose ConnectWise or N-able
Choose ConnectWise if
- MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship
- MSPs serving SMB clients who need turnkey MDR without building their own SOC
- MSPs that want to offer multiple EDR options (Bitdefender, SentinelOne, Microsoft Defender) across their client base
Choose N-able if
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- SMBs and mid-market needing strong compliance reporting (HIPAA, PCI DSS, NIST) with breach warranty protection
- MSPs serving clients who need vendor-agnostic MDR that works alongside existing EDR tools
- You need Identity coverage included in base pricing
- Breach warranty matters to you (N-able offers one, ConnectWise does not)
What’s actually different
Buyer brief
Fit. ConnectWise and N-able are both MSP-channels. ConnectWise requires its own security platform and targets SMB and Mid-market organizations, while N-able works with your existing tools and serves SMB and Mid-market. ConnectWise includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
FAQ
What is the main difference between ConnectWise and N-able?
ConnectWise is a MSP-channel that is platform-native (requires their own security stack). N-able is a MSP-channel that is technology-agnostic (works with your existing tools). SLA commitments differ: ConnectWise offers ≤15 minutes, N-able offers Not disclosed. ConnectWise covers 4 attack surfaces in base pricing vs. 5 for N-able.
How do ConnectWise and N-able differ in response capabilities?
ConnectWise supports 5 autonomous actions (endpoint isolation, process termination, network containment, file quarantine, custom playbooks) and approval is configurable. N-able supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Incident response is not included with ConnectWise and included with N-able.
How does ConnectWise pricing compare to N-able?
ConnectWise pricing: Not publicly disclosed. Requires custom quote through MSP channel.. N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Watch for with ConnectWise: Pricing requires sales engagement, no self-serve; Ecosystem lock-in through ConnectWise RMM and PSA bundling. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier.