Cipher vs Proficio
Cipher is a Services firm that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Proficio (Endpoint, Network).
Buyer brief
Cipher is a Services firm that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Cipher targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. Cipher includes 0 attack surfaces in base pricing (), compared to 2 for Proficio (Endpoint, Network).
Cipher (Services firm) and Proficio (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t... or Proficio's the core differentiator is siem flexibility: proficio works with your existing siem or hosts one ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise buyers that want a managed service layered over existing security tools | Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | CipherTECH-AGNOSTIC | ProficioTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrike |
| SIEM integrations | None listed | Microsoft SentinelSplunkElasticProficio-hosted SIEM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | + Optional |
| Identity | Not offered | ~ Limited |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Cipher does not publish xMDR package pricing. | Custom pricing. SOC-as-a-Service model based on log volume and scope. |
| Hidden cost warnings | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. | Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.. Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases.. Custom SIEM use case development and detection rule tuning may be billed separately from the base contract.. Endpoint-specific MDR (MEDR) is a separate product from log-based MDR. Clarify which you are being quoted for. |
| Data portability | Partial | Partial |
| Contract terms | Custom, xMDR Services, xMDR Platform | Annual, Multi-year |
| Channels | Portal | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeLATAM | North AmericaEuropeAsia-Pacific |
| Onboarding | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. | Typically 30 days |
| Industry focus | HealthcareProfessional ServicesPayments | Financial ServicesHealthcareManufacturingGovernmentTechnology |
| MTTD | Not published | <20 minutes (2024 outcomes report) |
| MTTR | Not published | <5 minutes with Active Defense (add-on). Active Defense is not included in base ProSOC MDR. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. | Too few public reviews to draw strong conclusions. Gartner Peer Insights shows 3.8/5 from only 8 reviews. No G2 or PeerSpot reviews. Gartner Market Guide representative vendor since 2017, which signals analyst recognition, but buyer feedback is almost nonexistent online. |
| Compliance | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST | SOC 2 Type IIISO 27001:2013HIPAAGDPRPCI DSSGLBA/FFIECNIST Framework |
| Certifications | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 | SOC 2 Type IIISO 27001:2013Singapore MSSP Certified SOC |
| Founded | – | 2010 |
| Data retention | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. | Up to 12 months log retention |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Cipher and Proficio?
Cipher is a Services firm that is technology-agnostic (works with your existing tools). Proficio is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher covers 0 attack surfaces in base pricing vs. 2 for Proficio.
How do Cipher and Proficio differ in response capabilities?
Cipher supports 0 autonomous actions (none) and requires approval before acting. Proficio supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Cipher pricing compare to Proficio?
Cipher pricing: Not published. Proficio pricing: Custom-quoted pricing. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language.. Watch for with Proficio: Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.; Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases..
Should I choose Cipher or Proficio?
Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Choose Proficio if: mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace. Cipher is not ideal for buyers that need public MDR pricing before sales. Proficio is not ideal for organizations expecting automated response in base pricing (Active Defense is a paid add-on).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.