Ackcent Cybersecurity vs Cipher
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. Cipher is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; Cipher serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for Cipher ().
Buyer brief
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. Cipher is a Services firm that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; Cipher serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for Cipher ().
Ackcent Cybersecurity (Pure-play MDR) and Cipher (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Ackcent Cybersecurity's gartner-recognized european boutique mdr with native spanish support and bring-your-own-edr flexi... or Cipher's cipher xmdr fits buyers that want a vendor-neutral mdr service backed by prosegur and delivered t....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or LATAM mid-market companies that want a boutique provider with native Spanish and English support | Mid-market and enterprise buyers that want a managed service layered over existing security tools |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European or LATAM mid-market companies that want a boutique provider with native Spanish and English support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise buyers that want a managed service layered over existing security tools
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Ackcent CybersecurityTECH-AGNOSTIC | CipherTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneBlackBerry Cylance | Customer EDR |
| SIEM integrations | Stellar Cyber Open XDR | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Alert and notify only |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | Not offered |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote only. No published pricing or pricing calculator. | Custom quote. Cipher does not publish xMDR package pricing. |
| Hidden cost warnings | Advisory, Red Team, AppSec, and Training services are separate from base MDR. No public pricing makes cost comparison impossible without direct sales engagement. Breach and Attack Simulation (AttackIQ BAS) integration may carry additional licensing costs. With ~55 total employees, surge capacity during a major incident is unclear and may require external escalation | Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.. Public pages do not publish response SLAs, contract minimums or service-credit language.. The site names EDR and IPS/IDS integration but does not publish named vendor integrations.. Response wording is broad, so buyers should document pre-approved actions before go-live. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, xMDR Services, xMDR Platform |
| Channels | EmailPortalPhone | Portal |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeLatin America | North AmericaEuropeLATAM |
| Onboarding | Not publicly disclosed | Cipher advertises 20 days for full service activation, but buyers should confirm scope and contract timing. |
| Industry focus | Financial ServicesHealthcareRetailCritical InfrastructureSmart Cities | HealthcareProfessional ServicesPayments |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no English-language reviews exist. A handful of Gartner Peer Insights entries are positive, praising communication and dashboards. Zero reviews on G2 or PeerSpot, so community validation is essentially absent. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Cipher's Prosegur ownership, xMDR Platform, 24/7 SOC claim, six-SOC footprint, portal access and existing-stack positioning. Buyers should validate pricing, response authority, named integrations and SOC delivery details directly. |
| Compliance | ISO 27001GDPR | ISO 27001ISO 22301ISO 20000ISO 9001SOC 1SOC 2PCI DSSCREST |
| Certifications | ISO 27001 | ISO 27001ISO 22301ISO 20000ISO 9001SOC ISOC IIPCI QSAPCI ASVCRESTTF-CSIRTCIPHER-CSIRT RFC2350 |
| Founded | 2014 | – |
| Data retention | Not publicly disclosed | Cipher says all platform information is online 24/7 and available from any device. No public standard MDR data-retention period was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ackcent Cybersecurity and Cipher?
Ackcent Cybersecurity is a Pure-play MDR that is technology-agnostic (works with your existing tools). Cipher is a Services firm that is technology-agnostic (works with your existing tools). Ackcent Cybersecurity covers 5 attack surfaces in base pricing vs. 0 for Cipher.
How do Ackcent Cybersecurity and Cipher differ in response capabilities?
Ackcent Cybersecurity supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Cipher supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with Ackcent Cybersecurity and not included with Cipher.
How does Ackcent Cybersecurity pricing compare to Cipher?
Ackcent Cybersecurity pricing: Custom-quoted pricing. Cipher pricing: Not published. Watch for with Ackcent Cybersecurity: Advisory, Red Team, AppSec, and Training services are separate from base MDR; No public pricing makes cost comparison impossible without direct sales engagement. Watch for with Cipher: Cipher says xMDR works with the existing technology stack, so buyers should confirm which tools are included in the quote and what integration work is extra.; Public pages do not publish response SLAs, contract minimums or service-credit language..
Should I choose Ackcent Cybersecurity or Cipher?
Choose Ackcent Cybersecurity if: european or LATAM mid-market companies that want a boutique provider with native Spanish and English support. Choose Cipher if: mid-market and enterprise buyers that want a managed service layered over existing security tools. Ackcent Cybersecurity is not ideal for enterprises that need documented SLAs, published detection metrics, or transparent pricing before signing. Cipher is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.