Choose Bitdefender MDR or Eye Security
Choose Bitdefender MDR if
- Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack
- MSPs looking for affordable, multi-tenant MDR with consumption billing and RMM integrations
- Mid-market teams (50-500 endpoints) wanting single-vendor EPP + EDR + MDR from one provider
- Breach warranty matters to you (Bitdefender MDR offers one, Eye Security does not)
Choose Eye Security if
- European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- Companies in the Netherlands, Germany or Belgium needing GDPR compliance and EU data residency
- Organizations already invested in Microsoft Defender and Sentinel that want a managed layer on top
- You need Cloud and SaaS and Identity coverage included in base pricing
What’s actually different
Buyer brief
Fit. Bitdefender MDR is a Platform vendor that requires its own security platform. Eye Security is a Microsoft-ecosystem that works with your existing tools. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations; Eye Security serves SMB and Mid-market. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 4 for Eye Security (Endpoint, Cloud, SaaS, Identity).
FAQ
What is the main difference between Bitdefender MDR and Eye Security?
Bitdefender MDR is a Platform vendor that is platform-native (requires their own security stack). Eye Security is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SLA commitments differ: Bitdefender MDR offers ≤30 minutes, Eye Security offers Not disclosed. Bitdefender MDR covers 1 attack surfaces in base pricing vs. 4 for Eye Security.
How do Bitdefender MDR and Eye Security differ in response capabilities?
Bitdefender MDR supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Eye Security supports 6 autonomous actions (endpoint isolation, process termination, network containment, account disable, file quarantine, custom playbooks) and approval is configurable. Incident response is not included with Bitdefender MDR and included with Eye Security.
How does Bitdefender MDR pricing compare to Eye Security?
Bitdefender MDR pricing: Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing.. Eye Security pricing: EUR 8.99+/endpoint/month (varies by deployment size and coverage scope). Watch for with Bitdefender MDR: Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.; XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. Watch for with Eye Security: Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.; Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published..