Buyer fit
Good fit when
- ✓European mid-market organizations (50-1000 employees) wanting MDR with optional cyber insurance in one vendor
- ✓Companies in the Netherlands, Germany or Belgium needing GDPR compliance and EU data residency
- ✓Organizations already invested in Microsoft Defender and Sentinel that want a managed layer on top
Watch out when
- ×North American or APAC organizations. Eye Security only operates in Europe.
- ×Teams that need independently validated detection metrics or published SLAs before committing
- ×Large enterprises needing a dedicated named analyst or mature SIEM query access
Coverage
4 of 6 attack surfaces in the base price — the rest are separately priced.
EDR
SIEM
Cloud
Additional capabilities
Incident response
Pricing
What costs extra
- –Cyber insurance only included in Cyber Guard Insured tier, not lower tiers
- –Security awareness training only in Cyber Guard Plus and Insured tiers
- –Three editions (Cyber Guard, Cyber Guard Plus, Cyber Guard Insured) with tiered features
Cost caveats
- –Europe-only coverage (Netherlands, Germany, Belgium). No North American or APAC presence.
- –Pricing in euros only. Three editions but per-tier pricing beyond the base rate is not published.
- –Insurance is only in the top tier (Cyber Guard Insured), not all plans. If you want the insurance bundle, expect higher cost.
- –Young company (founded 2020) with limited public reviews. Harder to validate claims than established providers.
Verify pricing directly with the provider.
Team and access
Reputation
Very limited public reviews. TrustPilot shows 4 stars from 3 reviews. No PeerSpot (0.3% mindshare, 0 reviews), G2 or Gartner Peer Insights reviews found. No Reddit discussions. Founded in 2020 with strong VC backing (Bessemer, J.P. Morgan) and intelligence pedigree, but almost no independent practitioner validation in English.
What customers praise
- ✓Optional bundled cyber insurance addresses financial risk alongside technical detection
- ✓Founders are ex-AIVD with direct intelligence background
- ✓European data residency and GDPR-native approach for EU-based organizations
Common complaints
- ×Almost no public reviews or community discussion despite significant VC funding
- ×Europe-only coverage with no published plans for North America or APAC
- ×No independently validated detection metrics, no MITRE participation, no published SLAs
No Reddit discussions found about Eye Security MDR services.
Questions to ask
- 1.
What is the actual per-endpoint cost at our scale for each tier (Cyber Guard, Plus, Insured), and what is the insurance premium portion of the Insured tier?
- 2.
Where is our security data stored? Do we get raw log access in our own Sentinel tenant, or is it in Eye Security's infrastructure?
- 3.
What independent validation exists for the 4-minute response time claim? Is this measured from detection to containment, or detection to analyst acknowledgment?
- 4.
How many SOC analysts monitor customers overnight, and are they in a single European location or distributed?
- 5.
If we already have cyber insurance, can we use the Cyber Guard Plus tier without the insurance bundle and still get the same detection and response quality?
- 6.
What happens to detection rules, investigation history and insurance coverage if we leave Eye Security?
- 7.
What certifications does Eye Security hold (ISO 27001, SOC 2)? We could not find these published on your website.
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Independent research. Verify details directly with the provider before making decisions.