Bitdefender MDR vs Cynet
Bitdefender MDR and Cynet are both Platform vendors that bring their own security platform. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations, while Cynet serves SMB and Mid-market. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for Cynet (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Bitdefender MDR and Cynet are both Platform vendors that bring their own security platform. Bitdefender MDR targets SMB, Mid-market, and Enterprise organizations, while Cynet serves SMB and Mid-market. Bitdefender MDR includes 1 attack surfaces in base pricing (Endpoint), compared to 5 for Cynet (Endpoint, Cloud, SaaS, Identity, Network).
Cynet offers broader coverage (5 surfaces vs. 1). Bitdefender MDR may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack | SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform |
| Price | Custom quote | $7-10/endpoint/mo |
| Response authority | 6/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Requires own platform | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | $1,000,000 | None listed |
- Best fit
- Organizations already on GravityZone wanting to add managed detection without changing their endpoint stack
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
- Best fit
- SMB and mid-market organizations with small security teams wanting maximum coverage from a single platform
- Price
- $7-10/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Bitdefender MDRPLATFORM | CynetPLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Positive | Positive |
| ›› Your stack | ||
| Approach | Requires their platform | Requires their platform |
| EDR integrations | Bitdefender | Cynet 360 |
| SIEM integrations | IBM QRadarSplunkMicrosoft SentinelFortiSIEMElasticLogRhythmSumo Logic | Syslog export to external SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing. | $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. |
| Minimum seats | None | 20 |
| Breach warranty | $1,000,000 | – |
| ›› More details | ||
| Requires own agent | Yes | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤30 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, per-month | Per-endpoint monthly subscription with published pricing on website |
| Hidden cost warnings | Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.. XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. DFIR is not included. Forensic investigation runs through CYPFER at separate cost.. Breach warranty requires 1,000+ endpoints | 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One). 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive. Requires replacing existing EDR with Cynet agent, significant migration effort if already deployed on CrowdStrike/SentinelOne/Defender. DFIR not included. Full incident response is a separate paid engagement.. 90-day standard data retention. Longer retention requires exporting to an external SIEM at your own cost.. No breach warranty offered |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year, Monthly (MSP) | Annual |
| Channels | EmailPortalPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | North AmericaEuropeAsia-Pacific |
| Onboarding | Quick for existing GravityZone users. New deployments require agent rollout and onboarding configuration. | Hours to days depending on environment size. Single lightweight agent. |
| Industry focus | HealthcareEducationFinancial ServicesGovernment (Local/State)ManufacturingRetail | HealthcareFinancial ServicesTechnology/SaaSProfessional ServicesManufacturing |
| MTTD | 24 minutes (MITRE Managed Services Evaluation 2024) | Sub-5 minutes (vendor-claimed internal benchmark, not independently validated) |
| MTTR | Not published | Sub-10 minutes (vendor-claimed internal benchmark, not independently validated) |
| Community view | Gartner Peer Insights 4.8/5 for Endpoint Protection Platforms (223 reviews, Customers' Choice 2026). MITRE ATT&CK evaluations back the detection claims. Note: analyst community ratings are for the GravityZone platform broadly, not the MDR service specifically. | Gartner Peer Insights 4.7/5 (139+ reviews across markets), VoC Strong Performer for XDR 2025 and EPP 2026. PeerSpot 8.8/10 (97% recommend). Praised for all-in-one simplicity and transparent pricing. Not included in Gartner MQ or Forrester Wave, limiting enterprise credibility. Small company (~260-320 employees, $21M revenue in 2024) raises long-term viability questions. |
| Compliance | SOC 2 Type IIISO 27001ISO 27017ISO 27018HIPAAGDPR | SOC 2 Type 2ISO 27001 |
| Certifications | SOC 2 Type IIISO 27001ISO 27017ISO 27018 | SOC 2 Type 2ISO 27001ISO 27032 |
| Founded | 2001 | 2015 |
| Data retention | Up to 365 days depending on configuration. 1 year included with MDR. | 90 days standard. Syslog export to any external SIEM for extended retention. |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Bitdefender MDR and Cynet?
Bitdefender MDR is a Platform vendor that is platform-native (requires their own security stack). Cynet is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Bitdefender MDR offers ≤30 minutes, Cynet offers Not disclosed. Bitdefender MDR covers 1 attack surfaces in base pricing vs. 5 for Cynet.
How do Bitdefender MDR and Cynet differ in response capabilities?
Bitdefender MDR supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Cynet supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Bitdefender MDR pricing compare to Cynet?
Bitdefender MDR pricing: Not published. Bitdefender simplified to two tiers (MDR and MDR PLUS) in 2024. MSPs get consumption-based billing.. Cynet pricing: $7-10/endpoint/month depending on tier. Elite is $7/endpoint/month (EPP+EDR+CyOps MDR). All-in-One is $10/endpoint/month (adds NDR, UEBA, Deception, SOAR, SSPM). Verified on cynet.com/packages. (20-seat minimum). Watch for with Bitdefender MDR: Requires GravityZone agent. Cannot use third-party EDR for core MDR detection.; XDR sensor licenses (network, identity, cloud, email) are additional cost and can significantly increase total spend. Watch for with Cynet: 20-endpoint minimum ($140/month floor for Elite, $200/month for All-in-One); 1-year auto-renewing contracts standard, combined with platform lock-in makes exit disruptive.
Should I choose Bitdefender MDR or Cynet?
Choose Bitdefender MDR if: organizations already on GravityZone wanting to add managed detection without changing their endpoint stack. Choose Cynet if: sMB and mid-market organizations with small security teams wanting maximum coverage from a single platform. Bitdefender MDR is not ideal for organizations with existing non-Bitdefender EDR they want to keep (requires GravityZone agent). Cynet is not ideal for large enterprises with existing CrowdStrike, SentinelOne, or Defender deployments since Cynet requires replacing your EDR.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.