Barracuda Networks vs ITC Secure
Barracuda Networks is a MSP-channel that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Barracuda Networks is a MSP-channel that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Barracuda Networks targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Barracuda Networks includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Barracuda Networks (MSP-channel) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Barracuda Networks's purpose-built for the msp channel with multi-tenant management, sentinelone-powered endpoint secu... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs needing white-label managed XDR for SMB clients with multi-tenant management | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Reseller 3-year SKU: ~$14.50/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | Available | None listed |
- Best fit
- MSPs needing white-label managed XDR for SMB clients with multi-tenant management
- Price
- Reseller 3-year SKU: ~$14.50/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- Available
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Barracuda NetworksTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneMicrosoft Defender for EndpointCrowdStrikeCisco Secure EndpointSophos CentralESET PROTECTTrend MicroBroadcom Endpoint SecurityBitdefenderBlackBerry Cylance ProtectTanium | Microsoft Defender |
| SIEM integrations | Barracuda XDR Platform | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. | Not published |
| Minimum seats | 25 | None |
| Breach warranty | ✓ | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint annually with volume discounts and multi-year commitment discounts (1-year and 3-year options). Minimum 25 licenses. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Security logs not available for download, which limits forensic independence and makes switching providers harder. Automatic subscription renewal with 30-day notice required for non-renewal. MSP-focused pricing may differ from direct enterprise pricing | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Limited | Partial |
| Contract terms | 1 year, 3 year | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | 30 days or less | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Managed Service ProvidersSMB (all industries)HealthcareEducationRetail | Not published |
| MTTD | Vendor claims seconds (not independently validated, no MITRE ATT&CK participation) | Not published |
| MTTR | Vendor claims malware resolution reduced from 3-4 weeks to under 1 hour. Not independently validated. | Not published |
| Community view | Won multiple 2025 industry awards (CyberSecurity Breakthrough XDR Solution of the Year, Cybersecurity Excellence Best XDR). Very few independent reviews on Gartner Peer Insights or G2. No PeerSpot listing for Managed XDR. Broader Barracuda product line gets mixed MSP feedback, particularly around support quality deterioration and forced bundling. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | ISO 27001SOC 2 Type IIGDPRHIPAA | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | ISO 27001SOC 2 Type II | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2003 | – |
| Data retention | 12-month rolling period (logs maintained solely for service delivery, not available for customer download). Extended retention available as add-on (~$9.40/month per data source). Barracuda retains security alerts for 15 months after subscription expires. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Barracuda Networks and ITC Secure?
Barracuda Networks is a MSP-channel that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Barracuda Networks covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Barracuda Networks and ITC Secure differ in response capabilities?
Barracuda Networks supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable. Incident response is included with Barracuda Networks and not included with ITC Secure.
How does Barracuda Networks pricing compare to ITC Secure?
Barracuda Networks pricing: Third-party/reseller-reported ~$14.50/endpoint/year (3-year commitment). Minimum 25 licenses. Competitive upgrade offers up to 50% off annual contract value. (25-seat minimum). ITC Secure pricing: Not published. Watch for with Barracuda Networks: Security logs not available for download, which limits forensic independence and makes switching providers harder; Automatic subscription renewal with 30-day notice required for non-renewal. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Barracuda Networks or ITC Secure?
Choose Barracuda Networks if: mSPs needing white-label managed XDR for SMB clients with multi-tenant management. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Barracuda Networks is not ideal for enterprises wanting full data access and log export capabilities (logs not downloadable). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.