Arctic Wolf vs SISA ProACT
Arctic Wolf is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 0 for SISA ProACT ().
Buyer brief
Arctic Wolf is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. Arctic Wolf targets Mid-market and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. Arctic Wolf includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 0 for SISA ProACT ().
Arctic Wolf (Pure-play MDR) and SISA ProACT (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize Arctic Wolf's the concierge security team model is arctic wolf's core differentiator: a named team that knows y... or SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | $12-18/endpoint/mo | Custom quote |
| Response authority | 3/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | $3,000,000 | None listed |
- Best fit
- Mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service
- Price
- $12-18/endpoint/mo
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $3,000,000
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Arctic WolfTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Arctic Wolf AgentAurora Endpoint SecuritySentinelOne SingularityCrowdStrike FalconFortiEDRMicrosoft Defender for Endpoint | Customer EDR |
| SIEM integrations | Aurora Platform | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accounts | Disable accountsCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users. | Not published |
| Minimum seats | None | None |
| Breach warranty | $3,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | + Optional | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Per-user pricing with multiple license types. Limited User ~$20/user/month, Standard User ~$200/user/month. Aurora Managed Endpoint Defense ~$110/device/month. Bundled in Core, Plus, and Total tiers with Silver/Gold/Platinum concierge levels. | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.. Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. $3M warranty requires Aurora Managed Endpoint Defense plus a Security Operations Bundle, creating platform dependency.. Multiple license types (Limited at $20, Standard at $200) at very different price points. Clarify which applies to your deployment.. Full security posture takes several months in complex environments despite a 30-day onboarding target. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Limited | Partial |
| Contract terms | Annual, 2-year, 3-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | EmailPortalPhone | Portal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | 30 days or less with a dedicated onboarding team. Full security posture takes several months in complex environments. | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareTechnologyManufacturingRetailGovernment | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published. Arctic Wolf reports ~7-minute Mean Time to Ticket (alert to ticket creation), which is not the same as MTTR. | Not published |
| Community view | Polarizing along predictable lines. Gartner Peer Insights rates 4.8/5 (451+ reviews) and G2 4.7/5 (~276 reviews), with mid-market customers praising the Concierge model. Reddit and practitioner forums are more critical, with recurring complaints about false positive rates, limited data transparency, and guided-not-hands-on remediation. PeerSpot mindshare dropped ~48% year-over-year. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | SOC 2 Type IIISO 27001CMMCPCI DSSHIPAAFTC Safeguards Rule | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | SOC 2 Type IIISO 27001:2013 | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2012 | 2006 |
| Data retention | 90 days standard. Extended retention available as add-on (up to 10 years). Data sovereignty options: US, Canada, Germany, or Australia. | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Arctic Wolf and SISA ProACT?
Arctic Wolf is a Pure-play MDR that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Arctic Wolf offers ≤1 hour, SISA ProACT offers Not disclosed. Arctic Wolf covers 3 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do Arctic Wolf and SISA ProACT differ in response capabilities?
Arctic Wolf supports 3 autonomous actions (account disable, endpoint isolation, network containment) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable.
How does Arctic Wolf pricing compare to SISA ProACT?
Arctic Wolf pricing: Third-party buyer data reports Arctic Wolf MDR observed pricing around $12-18/endpoint/month for 100-500 endpoint buyers and $8-14/endpoint/month for 1,000+ endpoint buyers. AWS Marketplace also lists MDR Basic starting at $44,000/year for up to 100 users.. SISA ProACT pricing: Not published. Watch for with Arctic Wolf: Remediation is guided, not performed on your behalf. May need a separate IR retainer for hands-on incident response.; Normalized data and threat feeds are not directly accessible. You get dashboards and reports, not raw data.. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose Arctic Wolf or SISA ProACT?
Choose Arctic Wolf if: mid-market organizations without a dedicated SOC that want a named security team, not just a monitoring service. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Arctic Wolf is not ideal for security teams that want direct access to raw telemetry, custom detection engineering, or SIEM query capabilities. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.