ReliaQuest
GreyMatter Beyond MDR
Best-in-class for enterprises wanting to unify and automate across their existing multi-vendor security stack without ripping and replacing tools. The Agentic AI platform delivers near-instant detection and containment.
Best For / Not Ideal For
Ideal for
- +Large enterprises with complex multi-vendor security stacks
- +Organizations wanting to keep existing SIEM/EDR investments
- +Security teams needing AI-driven automation at scale
- +Companies requiring unified visibility across 80+ tools
Not ideal for
- −SMBs with limited security budgets
- −Organizations wanting a single-vendor MDR with included EDR
- −Small teams without existing security infrastructure
- −Companies seeking transparent, published pricing
What They Actually Do
Approval: Configurable — You choose which actions need approval
Incident Response: Included in contract
Response SLA: <5 minute mean time to respond
GreyMatter executes automated containment within 5 minutes of detection. Pre-built and custom response playbooks can isolate hosts, block IPs, reset credentials, and more across 80+ integrated tools. Actions can be taken from the GreyMatter mobile app. Agentic AI teammates handle Tier 1/2 tasks autonomously.
Stack Compatibility
EDR
SIEM
Cloud
Ticketing
Other Integrations
Attack Surface Coverage
Endpoint
included
Cloud Workloads
included
SaaS Apps
included
Identity
included
Network
included
OT/ICS
included
Pricing & Total Cost
- Pricing Model
- Per-endpoint annually; custom enterprise pricing based on environment size and integrated technologies
- Price Range
- $172,500 average annual; up to $1,200,000 for large deployments. $5,000 per additional integrated technology.
What costs extra
- $Additional integrated technologies beyond primary ($5,000 each)
- $Digital Risk Protection
- $Identity Security modules
- $Custom integrations
Hidden cost warnings
- Warning:High minimum contract value (enterprise-focused)
- Warning:Additional technology integrations add cost quickly
- Warning:Tuning and onboarding may require 1-6 weeks of effort
✗No trial available
✗No POV offered
Service Details
Contract Terms
Contact for specifics
Data Retention
Contact for specifics
Dedicated Analyst
Yes
Portal Access
Yes
Custom Reporting
Yes
Quarterly Reviews
Yes
Communication & Visibility
Communication Channels
Escalation Method
Real-time notifications via Slack, Teams, email, mobile push; escalation through dedicated Customer Success Manager
Data Access
Full Query Access
You can query raw log data directly
What to Ask ReliaQuest
Based on common blind spots and real-world evaluation patterns
- 1.
What is the total cost including all technology integration fees beyond the base endpoint price?
- 2.
How does GreyMatter Transit detection differ from detection through the SIEM, and what coverage gaps exist?
- 3.
What is the typical onboarding timeline for our specific technology stack?
- 4.
How do Agentic AI teammates handle edge cases, and what is the human override process?
- 5.
What happens to our detection content and playbooks if we discontinue the service?
- 6.
Can we see documented MTTD/MTTR metrics from a customer environment similar to ours?
- 7.
What is the customer-to-analyst ratio in our assigned SOC region?
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Information compiled from public sources. Verify details directly with the provider before making decisions.