SISA ProACT vs Smarttech247
SISA ProACT is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
SISA ProACT is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. SISA ProACT targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. SISA ProACT includes 0 attack surfaces in base pricing (), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
SISA ProACT (Services firm) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 2/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | SISA ProACTTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexTrend MicroTrellix |
| SIEM integrations | Customer SIEM | Microsoft SentinelSplunkIBM QRadarGoogle ChronicleExabeamLogRhythm |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Disable accountsCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | Business hours | ✓ |
| Pricing model | Custom quote. SISA does not publish ProACT MDR package pricing. | Not published. Custom quotes only. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Partial | Partial |
| Contract terms | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services | Annual, Multi-year |
| Channels | Portal | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeNorth America | |
| Onboarding | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. | 5-10 business days (vendor claim) |
| Industry focus | PaymentsFintechFinancial Services | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | 2006 | 2008 |
| Data retention | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between SISA ProACT and Smarttech247?
SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). SISA ProACT covers 0 attack surfaces in base pricing vs. 5 for Smarttech247.
How do SISA ProACT and Smarttech247 differ in response capabilities?
SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with SISA ProACT and included with Smarttech247.
How does SISA ProACT pricing compare to Smarttech247?
SISA ProACT pricing: Not published. Smarttech247 pricing: Not published. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose SISA ProACT or Smarttech247?
Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. SISA ProACT is not ideal for buyers that need public MDR pricing before sales. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.