Secureworks vs SISA ProACT
Secureworks and SISA ProACT are both Services firms that work with your existing tools. Secureworks targets Mid-market and Enterprise organizations, while SISA ProACT serves Mid-market and Enterprise. Secureworks includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for SISA ProACT ().
Buyer brief
Secureworks and SISA ProACT are both Services firms that work with your existing tools. Secureworks targets Mid-market and Enterprise organizations, while SISA ProACT serves Mid-market and Enterprise. Secureworks includes 4 attack surfaces in base pricing (Endpoint, Cloud, Identity, Network), compared to 0 for SISA ProACT ().
Secureworks offers broader coverage (4 surfaces vs. 0). SISA ProACT may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | Buyer benchmark: median $91,350/yr | Custom quote |
| Response authority | 4/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR
- Price
- Buyer benchmark: median $91,350/yr
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | SecureworksTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike Falcon InsightMicrosoft Defender for EndpointSentinelOneVMware Carbon Black (Cloud & Enterprise)Sophos EndpointTaegis Endpoint Agent (native) | Customer EDR |
| SIEM integrations | Taegis XDR (native Next-Gen SIEM) | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainDisable accountsCustom playbooks | Disable accountsCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Per-endpoint pricing, custom/quote-based. Three tiers: MDR, MDR Plus, MDR Enhanced. | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely. ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Per-endpoint pricing varies widely ($70-$170/endpoint reported), negotiate hard | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | PortalEmailPhone | Portal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | 30-45 days typical | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesGovernmentHealthcareManufacturing / OTEducationRetailTechnology | PaymentsFintechFinancial Services |
| MTTD | Not formally published. | Not published |
| MTTR | Not formally published. 60-minute investigation SLA from case initiation to customer notification (service-level credits apply). | Not published |
| Community view | G2 4.6/5 (48 reviews). PeerSpot 7.8/10 (#2 MSSP, #15 MDR). Glassdoor 3.5/5 with 64% recommending. Taegis achieved 100% visibility and 95% detection in MITRE evaluation. Product quality respected, but organizational stability is the concern after Sophos acquisition and significant headcount losses. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | ISO 27001SOC 2 Type IIFFIEC Examined (Technology Service Provider)FIPS 140-3HIPAA/HITRUSTPCI DSSGDPR | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | ISO 27001 (ISMS for Taegis infrastructure, Schellman-certified)SOC 2 Type II (security, availability, confidentiality)FFIEC Examined as Technology Service Provider (annually)FIPS 140-3 encryption complianceCOBIT alignmentNIST SP800-53 alignment | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 1998 | 2006 |
| Data retention | 12 months standard included. Extendable up to 48 additional months for a fee. | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Secureworks and SISA ProACT?
Secureworks is a Services firm that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Secureworks offers ≤1 hour, SISA ProACT offers Not disclosed. Secureworks covers 4 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do Secureworks and SISA ProACT differ in response capabilities?
Secureworks supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. Incident response is included with Secureworks and not included with SISA ProACT.
How does Secureworks pricing compare to SISA ProACT?
Secureworks pricing: Third-party buyer data reports a $91,350/year median buyer cost for Secureworks, with a visible public range from $15,200 to $421,751/year. PeerSpot reviews also report MDR/MXDR annual deals around $60K-$320K+ depending on environment.. SISA ProACT pricing: Not published. Watch for with Secureworks: Sophos acquisition completed Feb 2025, Taegis integration into Sophos Central underway with long-term platform consolidation likely; ~6% workforce reduction (~380 roles) in Feb 2025 post-acquisition, verify analyst continuity. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose Secureworks or SISA ProACT?
Choose Secureworks if: enterprise organizations wanting open XDR with existing CrowdStrike, Defender, SentinelOne, or Carbon Black EDR. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. Secureworks is not ideal for buyers concerned about organizational stability after Sophos acquisition and significant headcount losses. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.