Sattrix vs Sophos
Sattrix is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Sattrix targets SMB, Mid-market, and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Sattrix includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sattrix is a Services firm that works with your existing tools. Sophos is a Platform vendor that requires its own security platform. Sattrix targets SMB, Mid-market, and Enterprise organizations; Sophos serves SMB, Mid-market, and Enterprise. Sattrix includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Sophos (Endpoint, Cloud, SaaS, Identity, Network).
Sophos is the choice if you want a single-vendor stack with deep integration. Sattrix is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | India, MEA and Americas buyers that want MDR from a services-led security provider | Existing Sophos endpoint or firewall customers adding managed services on their existing platform |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Existing Sophos endpoint or firewall customers adding managed services on their existing platform
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | SattrixTECH-AGNOSTIC | SophosPLATFORM |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Customer EDR | Sophos EndpointCrowdStrikeMicrosoft DefenderSentinelOneCarbon Black |
| SIEM integrations | Customer SIEM | Sophos Central SIEM integration via API |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed. |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. | Per-user and per-server pricing. Two tiers: MDR Essentials (monitoring and basic response) and MDR Complete (full IR and breach warranty). |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. | MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade. Linux server protection requires separate Sophos Workload Protection subscription. Post-Secureworks acquisition (Feb 2025): unclear if Sophos MDR and Taegis MDR will merge or remain separate products. Breach warranty limited to ONE claim total across all subscriptions, not per-incident |
| Data portability | Partial | Partial |
| Contract terms | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management | Annual, Multi-year |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | APAC | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. | Weeks, varies by environment size and integration scope |
| Industry focus | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation | ManufacturingHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Sophos reports a 38-minute average case closure time. The MDR service description defines a 60-minute response-time SLA for 90% of High Severity Cases, with eligibility timing and service-credit limits. |
| Community view | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. | G2: #1 overall MDR for 14 consecutive report cycles, 1,543 reviews, 95% satisfaction. Gartner Peer Insights: 2026 Customers' Choice for Endpoint Protection (4.9/5). MITRE ATT&CK 2025: 100% detection coverage. Praised for integration breadth and MDR Complete's all-in pricing. Recurring complaints about technical support responsiveness and endpoint agent resource usage. |
| Compliance | PCI DSSHIPAAGDPRCCPA | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0GDPRHIPAAHITRUST CSF |
| Certifications | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0 |
| Founded | 2013 | 1985 |
| Data retention | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. | 90 days standard, 1-year extended available as add-on |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Sattrix and Sophos?
Sattrix is a Services firm that is technology-agnostic (works with your existing tools). Sophos is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Sattrix offers Not disclosed, Sophos offers ≤1 hour. Sattrix covers 2 attack surfaces in base pricing vs. 5 for Sophos.
How do Sattrix and Sophos differ in response capabilities?
Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable. Sophos supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Sattrix pricing compare to Sophos?
Sattrix pricing: Not published. Sophos pricing: Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed.. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. Watch for with Sophos: MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade; Linux server protection requires separate Sophos Workload Protection subscription.
Should I choose Sattrix or Sophos?
Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. Choose Sophos if: existing Sophos endpoint or firewall customers adding managed services on their existing platform. Sattrix is not ideal for buyers that need public MDR pricing before sales. Sophos is not ideal for organizations needing raw telemetry query access (Sophos Central provides dashboards only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.