Sattrix vs Smarttech247
Sattrix is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Sattrix targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Sattrix includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sattrix is a Services firm that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. Sattrix targets SMB, Mid-market, and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. Sattrix includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Sattrix (Services firm) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Sattrix's sattrix mdr fits buyers that want a services-led provider for managed detection, threat hunting a... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | India, MEA and Americas buyers that want MDR from a services-led security provider | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | SattrixTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer EDR | CrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexTrend MicroTrellix |
| SIEM integrations | Customer SIEM | Microsoft SentinelSplunkIBM QRadarGoogle ChronicleExabeamLogRhythm |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. | Not published. Custom quotes only. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Partial | Partial |
| Contract terms | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management | Annual, Multi-year |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | APAC | EuropeNorth America |
| Onboarding | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. | 5-10 business days (vendor claim) |
| Industry focus | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | PCI DSSHIPAAGDPRCCPA | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | 2013 | 2008 |
| Data retention | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Sattrix and Smarttech247?
Sattrix is a Services firm that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sattrix covers 2 attack surfaces in base pricing vs. 5 for Smarttech247.
How do Sattrix and Smarttech247 differ in response capabilities?
Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Sattrix pricing compare to Smarttech247?
Sattrix pricing: Not published. Smarttech247 pricing: Not published. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose Sattrix or Smarttech247?
Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. Sattrix is not ideal for buyers that need public MDR pricing before sales. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.