Sapphire vs WithSecure
Sapphire is a Services firm that works with your existing tools. WithSecure is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; WithSecure serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 1 for WithSecure (Endpoint).
Buyer brief
Sapphire is a Services firm that works with your existing tools. WithSecure is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; WithSecure serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 1 for WithSecure (Endpoint).
WithSecure is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | European mid-market organizations prioritizing EU data residency, GDPR, NIS2, and DORA compliance |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market organizations prioritizing EU data residency, GDPR, NIS2, and DORA compliance
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | WithSecurePLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | EDR toolsMicrosoft technologies | WithSecure Elements EDR (required for MDR service) |
| SIEM integrations | ExabeamSIEM tools | Microsoft Sentinel (native Azure Marketplace connector)Any SIEM via Elements Connector (Syslog forwarding) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantine |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not publicly disclosed. Custom quotes required. Described as 'competitively priced for mid-sized businesses.' ITPro rated pricing 5/5 stars. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ~ Limited | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Per-endpoint/per-device/per-user subscription. Monthly or annual billing options. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Platform lock-in: requires WithSecure Elements EDR, cannot use competing EDR. Modular pricing: full coverage across identity, cloud, SaaS, and exposure management adds cost beyond base MDR. Ownership transition: being taken private by CVC/Siilasmaa, managed services ARR declined 22% in H1 2025 |
| Data portability | Partial | Partial |
| Contract terms | Custom | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | Europe |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not publicly disclosed. Requires Elements EDR deployment first, then MDR subscription activated in Elements Security Center. |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | Financial ServicesManufacturingHealthcareGovernmentEducationTechnology |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published. Marketing states 'reaction in minutes, containment within hours.' PeerSpot reviewer reported ~4 minute average alert response (anecdotal). |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | PeerSpot 8.0/10 with 100% recommend rate and growing mindshare (0.3% to 1.0% YoY). Gartner Peer Insights 4.5/5 across 144 reviews (all products). Forrester Strong Performer in MDR Europe Q3 2025. Being taken private by CVC/Siilasmaa (delisting expected H1 2026). Consulting divested to Neqst May 2025. Managed services ARR declined 22% in H1 2025. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | ISO 27001ISAE 3000 (SOC 2 Type 2 equivalent)GDPRNIS2DORA |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | ISO 27001 (cloud-delivered products and managed security services)ISAE 3000 (assurance-based, SOC 2 Type 2 equivalent)CREST-Accredited CSIR TeamNCSC CIR Level 1 (one of only 9 IR teams globally for Category 1-3 incidents)NCSC CIR Level 2 (via CREST)BSI (German Federal Office for Information Security) Assured IR TeamForrester Strong Performer MDR Europe Q3 2025Gartner Magic Quadrant for Endpoint Protection Platforms 2024AV-TEST Approved Advanced EDR 2024MITRE ATT&CK Evaluations Enterprise 2024 Participant |
| Founded | 1996 | 1988 |
| Data retention | Not published as a standard MDR retention period. | 13-14 months for security events, varying by event severity. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and WithSecure?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). WithSecure is a Platform vendor that is platform-native (requires their own security stack). Sapphire covers 4 attack surfaces in base pricing vs. 1 for WithSecure.
How do Sapphire and WithSecure differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. WithSecure supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Sapphire pricing compare to WithSecure?
Sapphire pricing: Not published. WithSecure pricing: Not publicly disclosed. Custom quotes required. Described as 'competitively priced for mid-sized businesses.' ITPro rated pricing 5/5 stars.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with WithSecure: Platform lock-in: requires WithSecure Elements EDR, cannot use competing EDR; Modular pricing: full coverage across identity, cloud, SaaS, and exposure management adds cost beyond base MDR.
Should I choose Sapphire or WithSecure?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose WithSecure if: european mid-market organizations prioritizing EU data residency, GDPR, NIS2, and DORA compliance. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. WithSecure is not ideal for organizations committed to multi-vendor or BYO-EDR strategies (requires WithSecure agent).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.