Sapphire vs Todyl
Sapphire is a Services firm that works with your existing tools. Todyl is a MSP-channel that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; Todyl serves SMB and Mid-market. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for Todyl (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sapphire is a Services firm that works with your existing tools. Todyl is a MSP-channel that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; Todyl serves SMB and Mid-market. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for Todyl (Endpoint, Cloud, SaaS, Identity, Network).
Todyl is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | MSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform |
| Price | Custom quote | Base platform from $250/mo; MXDR pricing unpublished |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform
- Price
- Base platform from $250/mo; MXDR pricing unpublished
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | TodylPLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | EDR toolsMicrosoft technologies | Todyl Endpoint Security (native, required, Elastic-based) |
| SIEM integrations | ExabeamSIEM tools | Todyl Cloud-Managed SIEM (native) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Starting at $250/month (platform base). Per-tier and per-module pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Three-tier packaging (Essentials, Advanced, Complete) launched September 2025. Platform subscription starting at $250/month. Per-tier pricing not published. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Platform-native lock-in, must adopt full Todyl stack, cannot BYO EDR/SIEM/SASE. $250/month starting price is the base, unclear what modules are included at that tier. EDR is Elastic-based, not Todyl proprietary, custom rules layer on top of Elastic |
| Data portability | Partial | Limited |
| Contract terms | Custom | Annual |
| Channels | PortalEmailPhone | SlackTeamsPortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North America |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not publicly disclosed |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | MSP/ChannelHealthcareGovernmentEducationFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | G2 4.6/5 (93 reviews). Software Finder 4.9/5 (14 reviews). PeerSpot listed but minimal reviews. MSP press is positive about tool consolidation. Limited independent buyer validation compared to established MDR vendors. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | SOC 2 (infrastructure providers, not Todyl directly)ISO 27001 (infrastructure providers, not Todyl directly) |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | – |
| Founded | 1996 | 2015 |
| Data retention | Not published as a standard MDR retention period. | Up to 5 years searchable SIEM storage (configurable by tier) |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and Todyl?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Todyl is a MSP-channel that is platform-native (requires their own security stack). Sapphire covers 4 attack surfaces in base pricing vs. 5 for Todyl.
How do Sapphire and Todyl differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Todyl supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Sapphire and not included with Todyl.
How does Sapphire pricing compare to Todyl?
Sapphire pricing: Not published. Todyl pricing: Starting at $250/month (platform base). Per-tier and per-module pricing not published.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with Todyl: Platform-native lock-in, must adopt full Todyl stack, cannot BYO EDR/SIEM/SASE; $250/month starting price is the base, unclear what modules are included at that tier.
Should I choose Sapphire or Todyl?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose Todyl if: mSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. Todyl is not ideal for organizations with existing EDR/SIEM/SASE investments (requires full Todyl stack adoption).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.