Sapphire vs Socura
Sapphire is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for Socura (Endpoint, Cloud, Network).
Buyer brief
Sapphire is a Services firm that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for Socura (Endpoint, Cloud, Network).
Sapphire (Services firm) and Socura (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and... or Socura's uk-only mdr with crest-accredited soc, automated containment via soar, and technology-agnostic ap....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing |
| Price | Custom quote | GBP 80/user/mo |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing
- Price
- GBP 80/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | SocuraTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | CrowdStrike FalconSentinelOneCustomer-selected EDR platforms |
| SIEM integrations | ExabeamSIEM tools | Customer-selected SIEM platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Per-user subscription, priced by number of active IT users and monitored data sources. GBP 80/user/month listed on UK Digital Marketplace (G-Cloud). Education pricing available. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription. Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost. Very small company (~25-50 staff). Evaluate SOC capacity relative to their growing customer base. No published commercial pricing beyond the Digital Marketplace listing. Ask for a written breakdown of all costs. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | Europe |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Weeks. Dedicated Transition Manager and Cyber Engineer handle data collection and log source integration. |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | Financial ServicesHealthcarePublic Sector (UK) |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | MSSP Alert Top 250 #78 (2025), climbing 152 places since 2022. NPS score of 83 ('World-class'). 100% contracted customer retention and client base doubled in 2025. Very few independent reviews on major platforms (PeerSpot, G2). Customers praise tuning quality and team responsiveness. Main concern: small company with limited brand recognition outside the UK. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC AccreditationNHS DSPT |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC Accreditation |
| Founded | 1996 | 2019 |
| Data retention | Not published as a standard MDR retention period. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and Socura?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Socura is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: Sapphire offers Not disclosed, Socura offers ≤1 hour. Sapphire covers 4 attack surfaces in base pricing vs. 3 for Socura.
How do Sapphire and Socura differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Socura supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with Sapphire and not included with Socura.
How does Sapphire pricing compare to Socura?
Sapphire pricing: Not published. Socura pricing: GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with Socura: Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription; Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost.
Should I choose Sapphire or Socura?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose Socura if: uK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. Socura is not ideal for global organizations needing follow-the-sun SOC coverage across multiple time zones.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.