Sapphire vs SentinelOne
Sapphire is a Services firm that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
Buyer brief
Sapphire is a Services firm that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; SentinelOne serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for SentinelOne (Endpoint, Cloud, Identity).
SentinelOne is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor |
| Price | Custom quote | MDR add-on est $15-30+/endpoint/yr; platform extra |
| Response authority | 1/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | Available |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor
- Price
- MDR add-on est $15-30+/endpoint/yr; platform extra
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- Available
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | SentinelOnePLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | EDR toolsMicrosoft technologies | SentinelOne |
| SIEM integrations | ExabeamSIEM tools | Singularity AI SIEMIBM QRadarSplunkSwimlane |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom. |
| Minimum seats | None | None |
| Breach warranty | – | ✓ |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | + Optional |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Platform license + MDR bolt-on. Current platform tiers: Complete ($179.99/endpoint/year), Commercial ($229.99/endpoint/year), Enterprise (custom). MDR pricing not publicly disclosed. Enterprise tier includes MDR. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost. MDR pricing is a bolt-on fee not shown on the public pricing page. IR not included in Essentials tier, only in Elite or as separate purchase. Data retention: 14 days (Complete), 30 days (Commercial), 90 days requires Enterprise tier. Platform-native lock-in, cannot use MDR with non-SentinelOne EDR |
| Data portability | Partial | Partial |
| Contract terms | Custom | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmail |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | 1-2 weeks typical |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | Financial ServicesHealthcareGovernmentEducationManufacturing |
| MTTD | Not published | Not publicly disclosed for MDR service. |
| MTTR | Not published | 30-minute mean time to respond for Vigilance MDR (vendor-published public metric). MITRE Managed Services reported 47 minutes from detection to escalation in the evaluated scenario. Current Wayfinder public materials do not expose contractual response SLA terms. |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | PeerSpot: Vigilance 8.6/10 but MDR market share declined 7.0% to 3.7% YoY (Feb 2026). G2: Vigilance Respond listing exists, 4.7/5 company rating. Gartner: Customers' Choice 2025 for XDR (97% recommend). MITRE Managed Services: 100% detection, best signal-to-noise ratio. Platform technology highly praised but MDR service gets mixed feedback, with support quality and false positive tuning as top complaints in 2026. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | SOC 2 Type IIISO 27001:2022FedRAMP ModerateFedRAMP HighIRAP (Australia)BSI C5:2020 (Germany) |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | SOC 2 Type IIISO 27001:2022 (Schellman-certified)FedRAMP Moderate (Singularity Platform)FedRAMP High (Purple AI, CNAPP, Hyperautomation, May 2025)IRAP (Australia government security framework)BSI C5:2020 (Germany cloud computing compliance)MITRE ATT&CK: 100% detection, zero delays, 5 consecutive years (platform eval)MITRE Managed Services: 100% detection of 15 attack steps, best signal-to-noise ratio |
| Founded | 1996 | 2013 |
| Data retention | Not published as a standard MDR retention period. | Singularity Complete: 14 days. Singularity Commercial: 30 days. Enterprise: 90 days. Extended retention available as add-on up to 3 years. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and SentinelOne?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). SentinelOne is a Platform vendor that is platform-native (requires their own security stack). Sapphire covers 4 attack surfaces in base pricing vs. 3 for SentinelOne.
How do Sapphire and SentinelOne differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. SentinelOne supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Sapphire and not included with SentinelOne.
How does Sapphire pricing compare to SentinelOne?
Sapphire pricing: Not published. SentinelOne pricing: SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with SentinelOne: Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost; MDR pricing is a bolt-on fee not shown on the public pricing page.
Should I choose Sapphire or SentinelOne?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose SentinelOne if: organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. SentinelOne is not ideal for organizations running CrowdStrike, Microsoft Defender, or any non-SentinelOne EDR, platform-native lock-in.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.