Thales (S21sec) vs ThreatDown
Thales (S21sec) is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Thales (S21sec) targets Enterprise organizations; ThreatDown serves SMB and Mid-market. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 1 for ThreatDown (Endpoint).
Buyer brief
Thales (S21sec) is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Thales (S21sec) targets Enterprise organizations; ThreatDown serves SMB and Mid-market. Thales (S21sec) includes 2 attack surfaces in base pricing (Network, OT/ICS), compared to 1 for ThreatDown (Endpoint).
ThreatDown is the choice if you want a single-vendor stack with deep integration. Thales (S21sec) is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response | SMBs and IT-constrained organizations wanting affordable MDR with published pricing |
| Price | Custom quote | $99/endpoint/yr |
| Response authority | 2/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- SMBs and IT-constrained organizations wanting affordable MDR with published pricing
- Price
- $99/endpoint/yr
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Thales (S21sec)TECH-AGNOSTIC | ThreatDownPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Customer endpoint security tools | ThreatDown EDR (native, required) |
| SIEM integrations | Customer SIEM platformsThales SOC tooling | Splunk Enterprise (log export)Microsoft Sentinel (log export)Google Chronicle (log export) |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Covered | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: Not coveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | ContainCustom playbooks | IsolateKill processQuarantine |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. |
| Minimum seats | None | 5 |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | Not offered |
| Identity | ~ Limited | Not offered |
| SaaS apps | ~ Limited | Not offered |
| Network | ✓ Included | Not offered |
| OT/ICS | ✓ Included | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for Thales Cyber Detection and Response, Managed Security Services, SOC and MDR. Public prices are not published. | Per-endpoint, published pricing. Four bundles: Core ($69), Advanced ($79), Elite ($99, includes MDR), Ultimate ($119, MDR+DNS+Premium). Server: $129-179/year. Mobile: $10/device. 5-endpoint minimum. 10% discount for 2-year commitment. |
| Hidden cost warnings | The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.. Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Thales offers a broad cybersecurity services portfolio; buyers should separate base MDR scope from CTI, DRPS, DFIR, CERT, ICS monitoring and advisory services.. Named endpoint, identity and cloud containment actions are not public and should be confirmed tool by tool.. Data retention, raw log access, offboarding and detection-content export rights are not described publicly. | Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring. Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender. No dedicated analyst or account manager, pooled SOC model |
| Data portability | Partial | Limited |
| Contract terms | Custom cyber detection and response engagement, Managed Security Services, SOC and MDR, Critical-infrastructure cybersecurity services | Annual, 2-year (10% discount) |
| Channels | EmailPhonePortal | SlackTeamsPortalEmailPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeMEAAPAC | North America |
| Onboarding | Not published. Thales describes customer-centric service roadmaps and selecting/deploying detection and response technologies, but no standard MDR onboarding timeline. | Minutes after agent deployment |
| Industry focus | Critical InfrastructureGovernmentDefenseEnergyManufacturingAviationSpaceFinancial ServicesTelecommunicationsHealthcareTransportationAutomotiveUtilitiesMaritime | EducationGovernmentHealthcareManufacturingMSP/Channel |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | The current public evidence is strong for Thales-branded global SOC, MDR, CTI, DFIR and critical-infrastructure detection and response, but weak for S21sec as a standalone public MDR brand. Buyers should validate current delivery model, SOC location, response authority, pricing and whether the contract is with Thales/S21sec in the relevant country. | G2 4.6/5 (1,074 reviews) with multiple Leader awards (Best ROI, Easiest to Use). Gartner Peer Insights 4.6/5 (904 reviews) for EDR, though MDR-specific reviews are fewer. MRG Effitas EPP Product of the Year 2025. IDC MarketScape 2024: Leader for endpoint security (Small Business). Praised for simplicity and price transparency. Main knock: endpoint-only with platform lock-in. |
| Compliance | DORATIBER-EUPCI DSSEASA Part-ISEASAICAOUNECE | SOC 2 Type IIISO 27001 |
| Certifications | 8 threat intelligence and AI-driven SOCs around the worldSOCs in France, Morocco, the Netherlands, Belgium and Luxembourg, Portugal and Spain, and New Zealand and Australia | SOC 2 Type IIISO 27001 |
| Founded | – | 2008 |
| Data retention | Not published. Public pages do not describe default log retention, raw log access, storage tiers or export terms for Thales SOC and MDR. | Not publicly disclosed |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Thales (S21sec) and ThreatDown?
Thales (S21sec) is a Services firm that is technology-agnostic (works with your existing tools). ThreatDown is a Platform vendor that is platform-native (requires their own security stack). Thales (S21sec) covers 2 attack surfaces in base pricing vs. 1 for ThreatDown.
How do Thales (S21sec) and ThreatDown differ in response capabilities?
Thales (S21sec) supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable. ThreatDown supports 3 autonomous actions (endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with Thales (S21sec) and not included with ThreatDown.
How does Thales (S21sec) pricing compare to ThreatDown?
Thales (S21sec) pricing: Not published. ThreatDown pricing: MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. (5-seat minimum). Watch for with Thales (S21sec): The current S21sec domain routes to Thales-branded services, so buyers wanting legacy S21sec-specific delivery should confirm contracting entity, SOC location and delivery team.; Public pages do not publish prices, minimum terms, service credits, MTTD/MTTR or formal MDR SLAs.. Watch for with ThreatDown: Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring; Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender.
Should I choose Thales (S21sec) or ThreatDown?
Choose Thales (S21sec) if: critical infrastructure and public-sector buyers that need Thales/S21sec regional cyber detection and response. Choose ThreatDown if: sMBs and IT-constrained organizations wanting affordable MDR with published pricing. Thales (S21sec) is not ideal for buyers that need a standalone legacy S21sec-branded MDR package. ThreatDown is not ideal for enterprise organizations needing multi-surface coverage (cloud, SaaS, identity, network).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.