Rapid7 vs Sapphire
Rapid7 is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Rapid7 targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Rapid7 includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
Rapid7 is a Platform vendor that requires its own security platform. Sapphire is a Services firm that works with your existing tools. Rapid7 targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. Rapid7 includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Rapid7 is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Est from ~$17/asset/mo, 500-asset min | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | $1,000,000 | None listed |
- Best fit
- Mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR
- Price
- Est from ~$17/asset/mo, 500-asset min
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- $1,000,000
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Rapid7PLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Rapid7 Insight AgentCarbon BlackCisco Secure EndpointCrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexCybereasonTrend Micro | EDR toolsMicrosoft technologies |
| SIEM integrations | InsightIDR | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. | Not published |
| Minimum seats | 500 | None |
| Breach warranty | $1,000,000 | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-asset monthly pricing. Three tiers: Essential, Advanced, Ultimate. Managed Threat Complete (MTC) bundles MDR + SIEM + VM + SOAR. MDR Elite available as standalone MDR service. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets. Breach warranty and unlimited DFIR only available on Ultimate tier. Essential tier has no dedicated cybersecurity advisors (Support Center only). Custom event sources and custom detections only on Advanced/Ultimate tiers | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | SlackEmailPortalPhone | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Weeks, varies by environment size and Insight Agent deployment scope | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | ManufacturingHealthcareFinancial ServicesTechnologyRetail | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | No absolute MTTD published. Comparative claim: 63% faster than in-house SOC teams. | Not published |
| MTTR | Not published | Not published |
| Community view | PeerSpot 8.6/10 (MDR). Gartner SIEM MQ recognized 7th year (2025). MITRE 2023: all 19 Turla attack phases detected. Praised for data transparency and analyst pod familiarity. Company underwent 18% layoffs in Aug 2023, explored PE sale in Q4 2024 (no deal), Jana Partners activist investor added 3 board seats in 2025. Revenue $860M (FY2025), guidance for 2026 slightly lower ($835-843M). | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001GDPRCyber Essentials PlusFedRAMP Moderate (InsightGovCloud) | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type IIISO 27001Cyber Essentials PlusFedRAMP Moderate (InsightGovCloud Platform) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2000 | 1996 |
| Data retention | 13 months | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Rapid7 and Sapphire?
Rapid7 is a Platform vendor that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). Rapid7 covers 5 attack surfaces in base pricing vs. 4 for Sapphire.
How do Rapid7 and Sapphire differ in response capabilities?
Rapid7 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Rapid7 pricing compare to Sapphire?
Rapid7 pricing: Third-party estimate: starting ~$17/asset/month. Mid-market deployments typically $60K-$80K/year. Enterprise $150K+/year. (500-seat minimum). Sapphire pricing: Not published. Watch for with Rapid7: Requires Rapid7 Insight Agent on 80%+ of supported assets, minimum 500 assets; Breach warranty and unlimited DFIR only available on Ultimate tier. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Rapid7 or Sapphire?
Choose Rapid7 if: mid-market to enterprise organizations (500+ assets) wanting full SIEM data transparency alongside MDR. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Rapid7 is not ideal for organizations with fewer than 500 assets (minimum requirement). Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.