r-tec IT Security vs UnderDefense
r-tec IT Security is a Services firm that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
r-tec IT Security (Services firm) and UnderDefense (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize r-tec IT Security's r-tec mdr fits german buyers that need 24x7 detection, incident-response depth and a path to ot mdr or UnderDefense's works on top of your existing stack and keeps data in your infrastructure.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing |
| Price | Custom quote | From $11/device/mo; annual MDR contract |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $1,000,000 |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing
- Price
- From $11/device/mo; annual MDR contract
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- $1,000,000
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | UnderDefenseTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender XDR CrowdStrike | SentinelOneMicrosoft Defender CrowdStrike |
| SIEM integrations | Exabeam Microsoft Sentinel | SplunkElastic Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Starts at $11/device/month (vendor-published) |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | Not offered | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Per-device pricing, vendor-agnostic (same rate for all asset types) |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.. 3-year contract required for $1M breach warranty. Not available on 1-year deals.. IR retainer is separate from MDR. $0 upfront but billed per-incident, so budget for breach costs on top of subscription.. Custom integrations beyond pre-built connectors may require professional services fees. |
| Data portability | Partial | Full |
| Contract terms | Basic, Premium, Custom | Annual |
| Channels | EmailPhone | SlackTeamsEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEurope |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | 30 days |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | ManufacturingHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | Gartner Peer Insights 4.9/5 (7 reviews). G2 shows 5/5 but across only 31 total reviews for all products. 66 reviews on Clutch with strong ratings. PeerSpot mindshare is 0.0% in the MDR category. No Reddit or independent practitioner forum discussion found. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | SOC 2 Type IIISO 27001HIPAAPCI DSS |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | SOC 2 Type IIISO 27001Splunk certificationsGIACOSCP |
| Founded | 1996 | 2017 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Determined by customer's existing SIEM. UnderDefense does not store raw logs, data lives in customer infrastructure. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and UnderDefense?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). UnderDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, UnderDefense offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 5 for UnderDefense.
How do r-tec IT Security and UnderDefense differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. UnderDefense supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with r-tec IT Security and not included with UnderDefense.
How does r-tec IT Security pricing compare to UnderDefense?
r-tec IT Security pricing: Not published. UnderDefense pricing: Starts at $11/device/month (vendor-published). Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with UnderDefense: $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.; 3-year contract required for $1M breach warranty. Not available on 1-year deals..
Should I choose r-tec IT Security or UnderDefense?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose UnderDefense if: mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. UnderDefense is not ideal for organizations that require independently validated detection metrics (MITRE, Forrester, etc.) before committing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.