r-tec IT Security vs SecurityHQ
r-tec IT Security and SecurityHQ are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Buyer brief
r-tec IT Security and SecurityHQ are both Services firms that work with your existing tools. r-tec IT Security targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
SecurityHQ offers broader coverage (3 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | Companies with experienced IT teams who can execute remediation actions based on analyst guidance |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | SecurityHQTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | None listed |
| SIEM integrations | ExabeamMicrosoft Sentinel | IBM QRadar |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | ✓ Included |
| Identity | ~ Limited | + Optional |
| SaaS apps | Not offered | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.. No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales.. Identity monitoring and SaaS coverage are scoped separately, which could increase costs significantly depending on your environment.. Multi-year contracts are typical in the MSSP market. Ask about early termination terms and auto-renewal clauses. |
| Data portability | Partial | Partial |
| Contract terms | Basic, Premium, Custom | Annual |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | EuropeMiddle EastNorth AmericaAPACAfrica |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Not published |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | Financial ServicesHealthcareGovernmentTechnologyManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | ISO 27001CREST |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | ISO 27001CREST SOC Accreditation |
| Founded | 1996 | 2003 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not published. Varies by SIEM deployment and customer contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and SecurityHQ?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SecurityHQ is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: r-tec IT Security offers ≤1 hour, SecurityHQ offers ≤15 minutes. r-tec IT Security covers 0 attack surfaces in base pricing vs. 3 for SecurityHQ.
How do r-tec IT Security and SecurityHQ differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. SecurityHQ supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does r-tec IT Security pricing compare to SecurityHQ?
r-tec IT Security pricing: Not published. SecurityHQ pricing: Custom-quoted pricing. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with SecurityHQ: IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.; No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales..
Should I choose r-tec IT Security or SecurityHQ?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose SecurityHQ if: mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. SecurityHQ is not ideal for teams wanting transparent pricing and published SLA credits upfront.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.