Obrela vs Sapphire
Obrela and Sapphire are both Services firms that work with your existing tools. Obrela targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Obrela and Sapphire are both Services firms that work with your existing tools. Obrela targets Mid-market and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or MENA organizations wanting local SOC presence and data residency | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European or MENA organizations wanting local SOC presence and data residency
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | ObrelaTECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published. Custom quotes only. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | ≤15 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing. Four tiers: MDR Core Lite, Core Plus, CoreX Max, and CoreX Elite, with increasing detection content and hunting capabilities. Specialized modules (OT, Vessels, Brand) priced separately. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Threat hunting is an add-on at every tier, not included in base MDR. Four-tier model (Core Lite through CoreX Elite) with feature boundaries not publicly documented. OT, Vessels, and Brand modules each carry separate pricing on top of base MDR. Core and CoreX tiers are built around Microsoft Defender XDR and Sentinel, which may require Microsoft licensing you do not already own. Cloud workload monitoring currently supports only Microsoft Azure. AWS and GCP support is listed as 'future' on their website | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Limited | Partial |
| Contract terms | Not published | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeMEA | Europe |
| Onboarding | Not published | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesHealthcareMaritimeEnergyManufacturingTelecommunications | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Under 15 minutes (vendor-published). Obrela's website claims 11.2-minute average for critical incidents, but this is self-reported, not independently validated. | Not published |
| Community view | Named in the Gartner Market Guide for MDR four times (2021, 2023, 2024, 2025) and included in Forrester Wave MDR Services Europe Q3 2025. Virtually no customer reviews on G2, PeerSpot, or Reddit. Glassdoor 3.7/5 (52 reviews, 63% recommend). Strong analyst recognition but almost no independent customer validation. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | ISO 27001:2013ISO 9001:2015ISO 22301:2019CRESTNCSC CIR Level 2Cyber EssentialsDESC (Dubai) | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | ISO 27001:2013ISO 9001:2015ISO 22301:2019CREST CertifiedNCSC CIR Level 2 Assured Service ProviderCyber EssentialsDESC Accreditation (Dubai)Microsoft MISA MemberTeleTrusT IT Security Made in EU | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2010 | 1996 |
| Data retention | Not published | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Obrela and Sapphire?
Obrela is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Obrela offers ≤15 minutes, Sapphire offers Not disclosed.
How do Obrela and Sapphire differ in response capabilities?
Obrela supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Obrela pricing compare to Sapphire?
Obrela pricing: Not published. Custom quotes only.. Sapphire pricing: Not published. Watch for with Obrela: Threat hunting is an add-on at every tier, not included in base MDR; Four-tier model (Core Lite through CoreX Elite) with feature boundaries not publicly documented. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Obrela or Sapphire?
Choose Obrela if: european or MENA organizations wanting local SOC presence and data residency. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Obrela is not ideal for north American or APAC organizations needing local SOC presence. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.