N-able vs SISA ProACT
N-able is a MSP-channel that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. N-able targets SMB and Mid-market organizations; SISA ProACT serves Mid-market and Enterprise. N-able includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
Buyer brief
N-able is a MSP-channel that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. N-able targets SMB and Mid-market organizations; SISA ProACT serves Mid-market and Enterprise. N-able includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
N-able (MSP-channel) and SISA ProACT (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize N-able's unified security operations platform combining xdr, siem, soar, and ueba with vendor-agnostic mdr... or SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | MSP security bundle: $90-$275/user/mo; not Adlumin standalone | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | $500,000 | None listed |
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | N-ableTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike | Customer EDR |
| SIEM integrations | Built-in SIEM | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Disable accountsCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. | Not published |
| Minimum seats | None | None |
| Breach warranty | $500,000 | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | EmailPortalPhone | Portal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEurope | |
| Onboarding | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareLegalGovernmentManufacturing | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | HIPAAPCI DSSNISTGLBASOXFFIEC | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | – | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2016 | 2006 |
| Data retention | 30 days (Standard), 90 days (Advanced tier) | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between N-able and SISA ProACT?
N-able is a MSP-channel that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). N-able covers 5 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do N-able and SISA ProACT differ in response capabilities?
N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. Incident response is included with N-able and not included with SISA ProACT.
How does N-able pricing compare to SISA ProACT?
N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. SISA ProACT pricing: Not published. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose N-able or SISA ProACT?
Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only). SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.