N-able vs Sattrix
N-able is a MSP-channel that works with your existing tools. Sattrix is a Services firm that works with your existing tools. N-able targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise. N-able includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
Buyer brief
N-able is a MSP-channel that works with your existing tools. Sattrix is a Services firm that works with your existing tools. N-able targets SMB and Mid-market organizations; Sattrix serves SMB, Mid-market, and Enterprise. N-able includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Sattrix (Endpoint, Network).
N-able (MSP-channel) and Sattrix (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize N-able's unified security operations platform combining xdr, siem, soar, and ueba with vendor-agnostic mdr... or Sattrix's sattrix mdr fits buyers that want a services-led provider for managed detection, threat hunting a....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl | India, MEA and Americas buyers that want MDR from a services-led security provider |
| Price | MSP security bundle: $90-$275/user/mo; not Adlumin standalone | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Own agent required | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | $500,000 | None listed |
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
- Best fit
- India, MEA and Americas buyers that want MDR from a services-led security provider
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | N-ableTECH-AGNOSTIC | SattrixTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike | Customer EDR |
| SIEM integrations | Built-in SIEM | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. | Not published |
| Minimum seats | None | None |
| Breach warranty | $500,000 | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). | Custom quote. Sattrix says managed SOC pricing can vary by needs, monitored assets and service level, but does not publish package prices. |
| Hidden cost warnings | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty | Public pages do not publish MDR pricing, contract minimums or service-credit language.. Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage.. The MDR page refers to SIEM, EDR and endpoint-protection integrations, so buyers should confirm who owns each tool license.. SOC, SOAR, vulnerability management and incident response are adjacent service lines, so buyers should document what is included in MDR.. Public pages do not publish a standard onboarding duration or log-retention period. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, MDR Services, SOC as a Service, SOAR as a Service, Hybrid SOC Management |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEurope | APAC |
| Onboarding | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included | Not published. Sattrix says MDR integrates with existing security tools such as SIEM, EDR and endpoint protection, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareLegalGovernmentManufacturing | Financial ServicesHealthcareRetailGovernmentTechnologyManufacturingEducation |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. | Sattrix publishes Gartner-linked MDR testimonials on its own about and partnership pages, including comments about SOC services, 24/7 monitoring and remote response. No broad independent public MDR review signal was found during this pass, so buyers should validate delivery model, pricing, response authority and tool ownership directly. |
| Compliance | HIPAAPCI DSSNISTGLBASOXFFIEC | PCI DSSHIPAAGDPRCCPA |
| Certifications | – | ISO/IEC 27001ISO 9001:2015ISO 27001:2013Startup India DIPP recognition |
| Founded | 2016 | 2013 |
| Data retention | 30 days (Standard), 90 days (Advanced tier) | Sattrix discusses compliance reporting, log monitoring and privacy mandates, but no standard public MDR data-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between N-able and Sattrix?
N-able is a MSP-channel that is technology-agnostic (works with your existing tools). Sattrix is a Services firm that is technology-agnostic (works with your existing tools). N-able covers 5 attack surfaces in base pricing vs. 2 for Sattrix.
How do N-able and Sattrix differ in response capabilities?
N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sattrix supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does N-able pricing compare to Sattrix?
N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Sattrix pricing: Not published. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier. Watch for with Sattrix: Public pages do not publish MDR pricing, contract minimums or service-credit language.; Sattrix lists flexible monitoring windows, so buyers should confirm whether their quote includes round-the-clock MDR coverage..
Should I choose N-able or Sattrix?
Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. Choose Sattrix if: india, MEA and Americas buyers that want MDR from a services-led security provider. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only). Sattrix is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.