Macnica vs Telefónica Tech
Macnica and Telefónica Tech are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Buyer brief
Macnica and Telefónica Tech are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while Telefónica Tech serves SMB, Mid-market, and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for Telefónica Tech (Endpoint, Cloud, Network).
Telefónica Tech offers broader coverage (3 surfaces vs. 2). Macnica may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Japanese organizations that want local SOC monitoring and investigation reporting | Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence |
| Price | Custom quote | SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees |
| Response authority | 2/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations with operations in Spain, UK, or Latin America wanting regional SOC presence
- Price
- SMB Spain/Chile: EUR 3.99-8.99/user/mo + site fees
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | MacnicaTECH-AGNOSTIC | Telefónica TechTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Trellix EDRCustomer EDR tools CrowdStrike Falcon | Palo Alto Cortex XDR CrowdStrike Falcon |
| SIEM integrations | Customer SIEM and log platforms | CrowdStrike Falcon Next-Gen SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateCustom playbooks | IsolateContainCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | + Optional |
| SaaS apps | + Optional | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | ≤4 hours |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote by monitored products and service scope. Public prices are not published. | Tiered by segment. SMB (Tu Empresa Segura, Spain/Chile only): basic at EUR 3.99/user/month, advanced at EUR 5.99/user + EUR 99/site, premium at EUR 8.99/user + EUR 160/site. Enterprise NextDefense MDR: custom-quoted. |
| Hidden cost warnings | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. | Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.. Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks.. Primary EDR integration is CrowdStrike. Palo Alto Cortex XDR is supported, but other EDR platforms may have limited or no integration.. Telefonica parent company suffered a data breach in January 2025 (Hellcat ransomware, 2.3GB leaked). Ask about security posture improvements.. DFIR may be a separate retainer depending on tier. Clarify what incident response is included in base MDR. |
| Data portability | Partial | Partial |
| Contract terms | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement | Annual |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | EuropeNorth AmericaLatin America |
| Onboarding | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. | Not published |
| Industry focus | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications | TelecommunicationsFinancial ServicesEnergy & UtilitiesManufacturingGovernmentHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. | Ranked #2 on MSSP Alert Top 250 Global MSSPs (2023). IDC MarketScape 'Major Player' for European MDR (2024). Included in Forrester Wave for European MSS (Q3 2022). Almost no English-language reviews on G2, Gartner Peer Insights, or Reddit. Strong brand in Spain and Latin America, largely unknown in North American MDR market. Parent company Telefonica suffered a data breach in January 2025 (Hellcat ransomware group). |
| Compliance | – | ISO 27001GDPR |
| Certifications | – | ISO 27001Nozomi Networks MSSP ElitePalo Alto Networks XMDR certified partner |
| Founded | – | 2013 |
| Data retention | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macnica and Telefónica Tech?
Macnica is a Services firm that is technology-agnostic (works with your existing tools). Telefónica Tech is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Macnica offers Not disclosed, Telefónica Tech offers ≤4 hours. Macnica covers 2 attack surfaces in base pricing vs. 3 for Telefónica Tech.
How do Macnica and Telefónica Tech differ in response capabilities?
Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Telefónica Tech supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. Incident response is not included with Macnica and included with Telefónica Tech.
How does Macnica pricing compare to Telefónica Tech?
Macnica pricing: Not published. Telefónica Tech pricing: Vendor-published EUR 3.99-8.99/user/month for SMB tiers (Spain/Chile only). Enterprise pricing not published.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Watch for with Telefónica Tech: Tu Empresa Segura SMB pricing (EUR 3.99/month) only available in Spain and Chile. Not offered globally.; Enterprise NextDefense MDR pricing not published. Expect custom quotes with limited negotiation leverage due to sparse public benchmarks..
Should I choose Macnica or Telefónica Tech?
Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Choose Telefónica Tech if: organizations with operations in Spain, UK, or Latin America wanting regional SOC presence. Macnica is not ideal for buyers that require public MDR pricing before sales engagement. Telefónica Tech is not ideal for north American organizations wanting a provider with strong US market presence and peer reviews.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.