Macnica vs SecurityHQ
Macnica and SecurityHQ are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Buyer brief
Macnica and SecurityHQ are both Services firms that work with your existing tools. Macnica targets Mid-market and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
SecurityHQ offers broader coverage (3 surfaces vs. 2). Macnica may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Japanese organizations that want local SOC monitoring and investigation reporting | Companies with experienced IT teams who can execute remediation actions based on analyst guidance |
| Price | Custom quote | Not published |
| Response authority | 2/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | MacnicaTECH-AGNOSTIC | SecurityHQTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconTrellix EDRCustomer EDR tools | None listed |
| SIEM integrations | Customer SIEM and log platforms | IBM QRadar |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | + Optional |
| SaaS apps | + Optional | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote by monitored products and service scope. Public prices are not published. | Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers. |
| Hidden cost warnings | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. | IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.. No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales.. Identity monitoring and SaaS coverage are scoped separately, which could increase costs significantly depending on your environment.. Multi-year contracts are typical in the MSSP market. Ask about early termination terms and auto-renewal clauses. |
| Data portability | Partial | Partial |
| Contract terms | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement | Annual |
| Channels | EmailPhone | EmailPortalPhone |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | EuropeMiddle EastNorth AmericaAPACAfrica |
| Onboarding | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. | Not published |
| Industry focus | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications | Financial ServicesHealthcareGovernmentTechnologyManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. | Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult. |
| Compliance | – | ISO 27001CREST |
| Certifications | – | ISO 27001CREST SOC Accreditation |
| Founded | – | 2003 |
| Data retention | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. | Not published. Varies by SIEM deployment and customer contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macnica and SecurityHQ?
Macnica is a Services firm that is technology-agnostic (works with your existing tools). SecurityHQ is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Macnica offers Not disclosed, SecurityHQ offers ≤15 minutes. Macnica covers 2 attack surfaces in base pricing vs. 3 for SecurityHQ.
How do Macnica and SecurityHQ differ in response capabilities?
Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. SecurityHQ supports 1 autonomous actions (custom playbooks) and requires approval before acting. Incident response is not included with Macnica and included with SecurityHQ.
How does Macnica pricing compare to SecurityHQ?
Macnica pricing: Not published. SecurityHQ pricing: Custom-quoted pricing. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Watch for with SecurityHQ: IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.; No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales..
Should I choose Macnica or SecurityHQ?
Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Choose SecurityHQ if: mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace. Macnica is not ideal for buyers that require public MDR pricing before sales engagement. SecurityHQ is not ideal for teams wanting transparent pricing and published SLA credits upfront.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.