Macnica vs Ontinue
Macnica is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. Macnica targets Mid-market and Enterprise organizations; Ontinue serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Macnica is a Services firm that works with your existing tools. Ontinue is a Microsoft-ecosystem that works with your existing tools. Macnica targets Mid-market and Enterprise organizations; Ontinue serves Mid-market and Enterprise. Macnica includes 2 attack surfaces in base pricing (Endpoint, Network), compared to 5 for Ontinue (Endpoint, Cloud, SaaS, Identity, Network).
Macnica (Services firm) and Ontinue (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni... or Ontinue's microsoft-native mxdr with 99.5% ai-automated incident resolution and teams-based collaboration.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Japanese organizations that want local SOC monitoring and investigation reporting | Organizations heavily invested in Microsoft E5/Defender ecosystem |
| Price | Custom quote | Not published |
| Response authority | 2/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Organizations heavily invested in Microsoft E5/Defender ecosystem
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | MacnicaTECH-AGNOSTIC | OntinueTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Very Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconTrellix EDRCustomer EDR tools | Microsoft Defender for EndpointMicrosoft Defender 365 XDR |
| SIEM integrations | Customer SIEM and log platforms | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateCustom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote by monitored products and service scope. Public prices are not published. | Per-user or per-asset subscription |
| Hidden cost warnings | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. | Requires Microsoft E5 or Defender licenses as prerequisite. Microsoft Sentinel consumption costs are separate and usage-based. Add-on services (vulnerability mitigation, IoT, phishing) increase total cost |
| Data portability | Partial | Full |
| Contract terms | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement | Annual, Multi-year |
| Channels | EmailPhone | TeamsEmailPortalPhone |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | APAC | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. | 1-5 days for 24/7 coverage, 10 days fully operational |
| Industry focus | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications | Financial ServicesHealthcareManufacturingTechnologyProfessional Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Up to 50% reduction in mean time to investigate via Autonomous Investigator (vendor-published) |
| Community view | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. | Gartner Peer Insights 4.8/5 (22 eligible reviews, 65 total ratings) with 97% willingness to recommend. Gartner Strong Performer in VoC for MDR 2024. Praised for Microsoft expertise and Teams-based collaboration. |
| Compliance | – | ISO 27001ISO 27017ISO 27018 |
| Certifications | – | Microsoft Cloud Security Advanced Specialization (one of ~50 Microsoft partners worldwide)Microsoft Threat Protection CertificationMicrosoft-verified MXDR Service ProviderISO 27001ISO 27017ISO 27018 |
| Founded | – | 2023 |
| Data retention | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. | Not publicly disclosed. Data resides in customer's own Sentinel instance. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macnica and Ontinue?
Macnica is a Services firm that is technology-agnostic (works with your existing tools). Ontinue is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Macnica covers 2 attack surfaces in base pricing vs. 5 for Ontinue.
How do Macnica and Ontinue differ in response capabilities?
Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Ontinue supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Macnica and included with Ontinue.
How does Macnica pricing compare to Ontinue?
Macnica pricing: Not published. Ontinue pricing: Custom-quoted pricing. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Watch for with Ontinue: Requires Microsoft E5 or Defender licenses as prerequisite; Microsoft Sentinel consumption costs are separate and usage-based.
Should I choose Macnica or Ontinue?
Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Choose Ontinue if: organizations heavily invested in Microsoft E5/Defender ecosystem. Macnica is not ideal for buyers that require public MDR pricing before sales engagement. Ontinue is not ideal for organizations using non-Microsoft EDR (CrowdStrike, SentinelOne, etc.).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.