Ontinue ION MXDR
AI-powered MXDR built exclusively for Microsoft with 70% automated threat resolution
Last updated: October 30, 2025
Overview
Ontinue ION MXDR provides AI-powered managed extended detection and response built exclusively for Microsoft security ecosystems. Established as a separate entity in 2023 (spun off from Open Systems' MDR division created in 2020), Ontinue delivers 24/7 threat protection with proprietary ION IQ technology and Microsoft Teams integration for seamless collaboration.
Key Facts:
- 70% of high-severity threats automatically resolved on average
- 53% security score improvement achievable in a single day
- 2023 Microsoft Security Services Innovator of the Year
- 2022 Microsoft Security MSSP of the Year
- Microsoft Cloud Security Advanced Specialization certification
- Saves approximately 2 days of security analyst time per week
- Proprietary ION IQ AI technology for environment-specific threat modeling
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Service Constraints
- Service is exclusively built for Microsoft security ecosystems (does not integrate with non-Microsoft SIEM or EDR solutions)
- Mobile device support may not be available for Android and iOS platforms
- IoT/OT coverage available only through separate ION for IoT Security add-on service
- Limited DLP support available only through Microsoft Defender for Office and Microsoft Defender for Cloud Apps
- Limited CSPM support for Microsoft Azure, GCP, and AWS environments
- No on-site support services available (all support services are remote)
- Language support limited to English and German only
- Pricing based on user and server counts with custom contact required
- Advanced features may require specific Microsoft licensing and infrastructure
- Service deployment requires existing Microsoft security investment
Technical Requirements
- Microsoft security product deployment required for full service capabilities
- Azure and Microsoft 365 infrastructure recommended for optimal integration
- Microsoft Teams deployment required for collaboration features
- ION platform integration may require specific Microsoft licensing
- Some features may depend on Microsoft Defender XDR suite availability
Resources & Attachments
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 30, 2025
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