LevelBlue vs SISA ProACT
LevelBlue and SISA ProACT are both Services firms that work with your existing tools. LevelBlue targets SMB, Mid-market, and Enterprise organizations, while SISA ProACT serves Mid-market and Enterprise. LevelBlue includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for SISA ProACT ().
Buyer brief
LevelBlue and SISA ProACT are both Services firms that work with your existing tools. LevelBlue targets SMB, Mid-market, and Enterprise organizations, while SISA ProACT serves Mid-market and Enterprise. LevelBlue includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 0 for SISA ProACT ().
LevelBlue offers broader coverage (3 surfaces vs. 0). SISA ProACT may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | US federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | Third-party starting estimate: ~$43,775/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- US federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials
- Price
- Third-party starting estimate: ~$43,775/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | LevelBlueTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexCarbon Black | Customer EDR |
| SIEM integrations | Microsoft SentinelSplunkDevo | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Disable accountsCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Starting at ~$43,775/year (SelectHub estimate). Enterprise pricing is custom/quote-based. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | + Optional | ~ Limited |
| SaaS apps | + Optional | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤15 minutes | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Custom quote-based pricing in two tiers (Trustwave MDR and MDR Elite). Non-EDR sources priced by MEPD (millions of events per day). EDR telemetry is unlimited for contracted endpoints. | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Non-EDR telemetry priced by MEPD (millions of events per day), which is hard to estimate upfront and can spike. Service-level scope varies by product and tier. Confirm whether the Trustwave service-level document applies to the quoted MDR service.. MDR, MXDR, Co-Managed SOC, MTDR, and Cybereason XDR are still separate products at different price points. Ask exactly which product you are being quoted.. Five acquisitions and a 15% launch-day layoff. Ask about contract continuity and staff retention. | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | PortalEmailPhone | Portal |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | 10 days or less (Trustwave MDR) | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareGovernmentRetailManufacturingEnergy | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | 15-minute Security Incident notification SLA. Sub-30-minute MTTR objective and 15-minute MTTA objective apply under narrower Trustwave service-level scope for MDR Elite and MDR U.S. Government. | Not published |
| Community view | G2 4.4/5 (120 reviews, primarily USM Anywhere). Gartner Peer Insights 4.3/5 (Trustwave MDR). Frost & Sullivan MDR Growth Index Leader 2025. Cybereason achieved 100% detection in MITRE ATT&CK 2024. SpiderLabs and FedRAMP authorization are genuine differentiators. Main concern is integration risk from five acquisitions in two years. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | FedRAMPStateRAMPSOC 2ISO 27001PCI DSS QSAPCI Forensic InvestigatorHIPAA | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | FedRAMP Authorized (first pure-play MDR, Feb 2025, FERC-sponsored)StateRAMP Authorized (Aug 2024)SOC 2ISO 27001PCI DSS QSAPCI Forensic Investigator (PCIF)Microsoft Verified MXDR PartnerFrost & Sullivan MDR Frost Radar Growth Index Leader 2025Gartner Market Guide for MDR Representative Vendor 2024Gartner Market Guide for Outsourced MSS Representative Vendor 2026Gartner Market Guide for DFIR Retainer Services Representative Vendor 2025 | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2024 | 2006 |
| Data retention | 1 year (MDR Elite tier). Base MDR tier retention not publicly disclosed. | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between LevelBlue and SISA ProACT?
LevelBlue is a Services firm that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: LevelBlue offers ≤15 minutes, SISA ProACT offers Not disclosed. LevelBlue covers 3 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do LevelBlue and SISA ProACT differ in response capabilities?
LevelBlue supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable.
How does LevelBlue pricing compare to SISA ProACT?
LevelBlue pricing: Starting at ~$43,775/year (SelectHub estimate). Enterprise pricing is custom/quote-based.. SISA ProACT pricing: Not published. Watch for with LevelBlue: Non-EDR telemetry priced by MEPD (millions of events per day), which is hard to estimate upfront and can spike; Service-level scope varies by product and tier. Confirm whether the Trustwave service-level document applies to the quoted MDR service.. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose LevelBlue or SISA ProACT?
Choose LevelBlue if: uS federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. LevelBlue is not ideal for organizations that prioritize vendor stability. Five ownership changes and a 15% launch-day layoff are red flags.. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.