LevelBlue vs Macnica
LevelBlue and Macnica are both Services firms that work with your existing tools. LevelBlue targets SMB, Mid-market, and Enterprise organizations, while Macnica serves Mid-market and Enterprise. LevelBlue includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
LevelBlue and Macnica are both Services firms that work with your existing tools. LevelBlue targets SMB, Mid-market, and Enterprise organizations, while Macnica serves Mid-market and Enterprise. LevelBlue includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for Macnica (Endpoint, Network).
LevelBlue offers broader coverage (3 surfaces vs. 2). Macnica may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | US federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Third-party starting estimate: ~$43,775/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Reports only |
| Warranty | None listed | None listed |
- Best fit
- US federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials
- Price
- Third-party starting estimate: ~$43,775/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | LevelBlueTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeMicrosoft DefenderSentinelOnePalo Alto CortexCarbon Black | CrowdStrike FalconTrellix EDRCustomer EDR tools |
| SIEM integrations | Microsoft SentinelSplunkDevo | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Starting at ~$43,775/year (SelectHub estimate). Enterprise pricing is custom/quote-based. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | + Optional | + Optional |
| SaaS apps | + Optional | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | ≤15 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote-based pricing in two tiers (Trustwave MDR and MDR Elite). Non-EDR sources priced by MEPD (millions of events per day). EDR telemetry is unlimited for contracted endpoints. | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Non-EDR telemetry priced by MEPD (millions of events per day), which is hard to estimate upfront and can spike. Service-level scope varies by product and tier. Confirm whether the Trustwave service-level document applies to the quoted MDR service.. MDR, MXDR, Co-Managed SOC, MTDR, and Cybereason XDR are still separate products at different price points. Ask exactly which product you are being quoted.. Five acquisitions and a 15% launch-day layoff. Ask about contract continuity and staff retention. | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | PortalEmailPhone | EmailPhone |
| Data access | Full query access | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | APAC |
| Onboarding | 10 days or less (Trustwave MDR) | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | Financial ServicesHealthcareGovernmentRetailManufacturingEnergy | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | 15-minute Security Incident notification SLA. Sub-30-minute MTTR objective and 15-minute MTTA objective apply under narrower Trustwave service-level scope for MDR Elite and MDR U.S. Government. | Not published |
| Community view | G2 4.4/5 (120 reviews, primarily USM Anywhere). Gartner Peer Insights 4.3/5 (Trustwave MDR). Frost & Sullivan MDR Growth Index Leader 2025. Cybereason achieved 100% detection in MITRE ATT&CK 2024. SpiderLabs and FedRAMP authorization are genuine differentiators. Main concern is integration risk from five acquisitions in two years. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | FedRAMPStateRAMPSOC 2ISO 27001PCI DSS QSAPCI Forensic InvestigatorHIPAA | – |
| Certifications | FedRAMP Authorized (first pure-play MDR, Feb 2025, FERC-sponsored)StateRAMP Authorized (Aug 2024)SOC 2ISO 27001PCI DSS QSAPCI Forensic Investigator (PCIF)Microsoft Verified MXDR PartnerFrost & Sullivan MDR Frost Radar Growth Index Leader 2025Gartner Market Guide for MDR Representative Vendor 2024Gartner Market Guide for Outsourced MSS Representative Vendor 2026Gartner Market Guide for DFIR Retainer Services Representative Vendor 2025 | – |
| Founded | 2024 | – |
| Data retention | 1 year (MDR Elite tier). Base MDR tier retention not publicly disclosed. | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between LevelBlue and Macnica?
LevelBlue is a Services firm that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: LevelBlue offers ≤15 minutes, Macnica offers Not disclosed. LevelBlue covers 3 attack surfaces in base pricing vs. 2 for Macnica.
How do LevelBlue and Macnica differ in response capabilities?
LevelBlue supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable.
How does LevelBlue pricing compare to Macnica?
LevelBlue pricing: Starting at ~$43,775/year (SelectHub estimate). Enterprise pricing is custom/quote-based.. Macnica pricing: Not published. Watch for with LevelBlue: Non-EDR telemetry priced by MEPD (millions of events per day), which is hard to estimate upfront and can spike; Service-level scope varies by product and tier. Confirm whether the Trustwave service-level document applies to the quoted MDR service.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose LevelBlue or Macnica?
Choose LevelBlue if: uS federal and state agencies that need FedRAMP/StateRAMP-authorized MDR with deep compliance credentials. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. LevelBlue is not ideal for organizations that prioritize vendor stability. Five ownership changes and a 15% launch-day layoff are red flags.. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.