Kroll vs r-tec IT Security
Kroll and r-tec IT Security are both Services firms that work with your existing tools. Kroll targets SMB, Mid-market, and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Kroll includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Buyer brief
Kroll and r-tec IT Security are both Services firms that work with your existing tools. Kroll targets SMB, Mid-market, and Enterprise organizations, while r-tec IT Security serves Mid-market and Enterprise. Kroll includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for r-tec IT Security ().
Kroll offers broader coverage (5 surfaces vs. 0). r-tec IT Security may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth |
| Price | Unverified MDR field estimate: $30K-$200K+/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | $1,000,000 | None listed |
- Best fit
- Organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection
- Price
- Unverified MDR field estimate: $30K-$200K+/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $1,000,000
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | KrollTECH-AGNOSTIC | r-tec IT SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconMicrosoft DefenderSentinelOne | CrowdStrikeMicrosoft Defender XDR |
| SIEM integrations | Microsoft Sentinel | Exabeam Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| Cost | ||
| Price range | Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope. | Not published |
| Minimum seats | None | None |
| Breach warranty | $1,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | ~ Limited |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote-based pricing, not publicly disclosed | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. |
| Hidden cost warnings | CrowdStrike Falcon Complete migration (Dec 2025) increases platform dependency, customers wanting vendor-agnostic EDR lose that flexibility. Named TAM support (vs. Shared TAM) likely incurs additional cost, cost delta not disclosed. No published minimum seat requirements or pricing, likely enterprise-focused | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Basic, Premium, Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | Europe |
| Onboarding | Varies by environment complexity | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareGovernmentRetailTechnologyEducation | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Trusted for deep IR pedigree and Complete Response methodology. Gartner Peer Insights 4.6/5 (26 reviews). KuppingerCole MDR Leader 2023. Lower market visibility than pure-play MDR brands (~0.4% PeerSpot mindshare). December 2025 CrowdStrike migration generates mixed reactions around vendor lock-in. | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. |
| Compliance | SOC 2 Type IIISO 27001PCI DSS | ISO 27001ISO 9001KRITISGDPR |
| Certifications | SOC 2 Type IIISO 27001CREST | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification |
| Founded | 1972 | 1996 |
| Data retention | Not publicly disclosed. | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Kroll and r-tec IT Security?
Kroll is a Services firm that is technology-agnostic (works with your existing tools). r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Kroll offers Not disclosed, r-tec IT Security offers ≤1 hour. Kroll covers 5 attack surfaces in base pricing vs. 0 for r-tec IT Security.
How do Kroll and r-tec IT Security differ in response capabilities?
Kroll supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Kroll pricing compare to r-tec IT Security?
Kroll pricing: Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope.. r-tec IT Security pricing: Not published. Watch for with Kroll: CrowdStrike Falcon Complete migration (Dec 2025) increases platform dependency, customers wanting vendor-agnostic EDR lose that flexibility; Named TAM support (vs. Shared TAM) likely incurs additional cost, cost delta not disclosed. Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00..
Should I choose Kroll or r-tec IT Security?
Choose Kroll if: organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection. Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Kroll is not ideal for organizations that need vendor-agnostic EDR choice (CrowdStrike migration reduces flexibility). r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.