ITC Secure vs Trend Micro
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Trend Micro is a Platform vendor that requires its own security platform. ITC Secure targets Mid-market and Enterprise organizations; Trend Micro serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Trend Micro (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Trend Micro is a Platform vendor that requires its own security platform. ITC Secure targets Mid-market and Enterprise organizations; Trend Micro serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Trend Micro (Endpoint, Cloud, SaaS, Identity, Network).
Trend Micro is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Trend MicroPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | Trend Micro |
| SIEM integrations | Microsoft Sentinel | Splunk Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not publicly disclosed. Custom pricing via quote. |
| Minimum seats | None | 251 |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Credit-based system under 12-month contract. Tiered pricing by user count (251-500, 501-1,000, 1,001-2,000). Credits drawn down monthly. PAYG available for additional usage beyond credits. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Minimum 251 users eliminates small businesses. Best performance requires full Trend Vision One stack. Third-party EDR integration is less effective.. Extended data retention (beyond 30 days) costs extra, up to 365 days available. Credit model means unused credits expire at contract end unless moved to other Trend solutions |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, PAYG |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Requires Vision One deployment before MDR onboarding. Specific timeline not published. |
| Industry focus | Not published | Financial ServicesHealthcareManufacturingGovernmentEnergy |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Gartner Magic Quadrant Leader for 20 consecutive years in endpoint protection. Vision One rated 8.6/10 on PeerSpot, ranked #2 in XDR. MITRE ATT&CK 2024: 100% detection with 86% actionable rate. Praised for unified visibility and platform breadth. Criticized for requiring Trend platform commitment and pooled analyst model. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIISO 27001FedRAMPHIPAAGDPR |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type IIISO 27001FedRAMPGartner Magic Quadrant Leader (Endpoint Protection, 20 consecutive years)MITRE ATT&CK Evaluations participant (2024) |
| Founded | – | 1988 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | 30 days default for raw data, up to 365 days with extended storage. Alert workbenches retained 180 days. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Trend Micro?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Trend Micro is a Platform vendor that is platform-native (requires their own security stack). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Trend Micro.
How do ITC Secure and Trend Micro differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Trend Micro supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to Trend Micro?
ITC Secure pricing: Not published. Trend Micro pricing: Not publicly disclosed. Custom pricing via quote. (251-seat minimum). Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Trend Micro: Minimum 251 users eliminates small businesses; Best performance requires full Trend Vision One stack. Third-party EDR integration is less effective..
Should I choose ITC Secure or Trend Micro?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Trend Micro if: mid-market and enterprise organizations (251+ users) already invested in Trend Micro ecosystem. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Trend Micro is not ideal for small businesses under 251 users (minimum requirement eliminates SMBs).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.