ITC Secure vs Total Assure
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Total Assure is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Total Assure serves SMB and Mid-market.
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Total Assure is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Total Assure serves SMB and Mid-market.
ITC Secure (Microsoft-ecosystem) and Total Assure (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Total Assure's total assure is strongest for smb and regulated mid-market buyers that want a practical soc team,....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Total AssureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | SentinelOne |
| SIEM integrations | Microsoft Sentinel | Splunk |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Custom flat-rate pricing. No public dollar amount found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Flat-rate monthly pricing is claimed publicly, with no per-user fees and no hidden charges. Total Assure does not publish actual monthly price bands, minimums or what changes the flat rate as employees and infrastructure scale. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.. Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through.. The site claims no per-user surprises, but buyers should ask how the flat rate changes as employees, endpoints, cloud workloads and log volume grow.. No public contractual MDR SLA table, service-credit language or breach warranty was found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Monthly, Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Typical deployment reaches full 24/7 SOC protection by day 30 after discovery, deployment, configuration, tuning and baselining. |
| Industry focus | Not published | HealthcareFinancial ServicesManufacturingProfessional ServicesEducationDefense Industrial Base |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Public buyer-review signal is thin. G2 shows 5.0/5 from one review, says there are not enough reviews to provide buying insight, and categorizes the review under managed security services and vulnerability assessment rather than MDR specifically. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIHIPAAISO 27001CMMCNIST |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type IIISO 27001 |
| Founded | – | 2023 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Total Assure?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Total Assure is a Services firm that is technology-agnostic (works with your existing tools).
How do ITC Secure and Total Assure differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Total Assure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to Total Assure?
ITC Secure pricing: Not published. Total Assure pricing: Custom flat-rate pricing. No public dollar amount found.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Total Assure: Confirm exactly which services are inside the flat monthly MDR rate, especially email security, vulnerability management, digital forensics and recovery.; Confirm whether Splunk, SentinelOne, Avanan, Tenable or other third-party tool costs are included or passed through..
Should I choose ITC Secure or Total Assure?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Total Assure if: sMBs that want an outsourced security team with U.S.-based 24/7 SOC coverage. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Total Assure is not ideal for enterprises needing published MDR benchmarks and formal public SLA terms before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.