ITC Secure vs TENEX.AI
ITC Secure is a Microsoft-ecosystem that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise.
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. TENEX.AI is a AI-native MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; TENEX.AI serves Mid-market and Enterprise.
ITC Secure (Microsoft-ecosystem) and TENEX.AI (AI-native MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or TENEX.AI's tenex.ai fits buyers that want an ai-native mdr model with human analyst oversight and are alread....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model |
| Price | Custom quote | $99K-$199K/package; billing period unstated |
| Response authority | 0/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model
- Price
- $99K-$199K/package; billing period unstated
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | TENEX.AITECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike FalconSentinelOne Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Google Security OperationsGoogle Chronicle Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | + Optional |
| Network | ~ Limited | ~ Limited |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Package pricing by telemetry tier plus custom enterprise quotes. The homepage lists 25TB, 50TB and 100TB MDR packages, but the billing period and overage terms are not stated on the page. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.. No public contractual SLA found.. No public breach warranty found.. Exact response approval rules are not published.. Ticketing integrations, data retention and evidence export details are not published. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom |
| Channels | PortalEmailPhone | PortalEmail |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Not published | TechnologyFinancial ServicesBusiness Services |
| MTTD | Not published | AI telemetry analysis within a minute, vendor-reported in third-party coverage |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | TENEX.AI is a young AI-native MDR provider with public funding coverage and partner claims, but independent practitioner review volume is still thin. The main public evidence is official product material, a January 2025 launch announcement and March 2026 funding coverage. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | – |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | – |
| Founded | – | 2024 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and TENEX.AI?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). TENEX.AI is an AI-native MDR that is technology-agnostic (works with your existing tools).
How do ITC Secure and TENEX.AI differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. TENEX.AI supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with ITC Secure and included with TENEX.AI.
How does ITC Secure pricing compare to TENEX.AI?
ITC Secure pricing: Not published. TENEX.AI pricing: Vendor-published $99,000-$199,000 package range: $99,000 for 25TB Essential AI-Native MDR, $149,000 for 50TB Standard 24/7 MDR, and $199,000 for 100TB Enhanced + 24/7 MDR. Billing period not stated. Enterprise is custom.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with TENEX.AI: Homepage pricing is published by TB tier, but billing period, overage rates and telemetry-source assumptions are not stated.; No public contractual SLA found..
Should I choose ITC Secure or TENEX.AI?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose TENEX.AI if: mid-market and enterprise buyers evaluating AI-native MDR instead of a traditional analyst-heavy model. ITC Secure is not ideal for buyers that need public MDR pricing before sales. TENEX.AI is not ideal for buyers who need complete public pricing, including billing period and overage terms, before a sales call.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.