ITC Secure vs SonicWall SonicSentry MDR
ITC Secure is a Microsoft-ecosystem that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. SonicWall SonicSentry MDR is a MSP-channel that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; SonicWall SonicSentry MDR serves SMB and Mid-market. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 4 for SonicWall SonicSentry MDR (Endpoint, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and SonicWall SonicSentry MDR (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or SonicWall SonicSentry MDR's sonicsentry mdr is strongest for msps that want sonicwall-led managed security services with crow....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Dashboards
- Warranty
- $1,000,000
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | SonicWall SonicSentry MDRTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike FalconSophosBlackBerry CylanceSonicWall Capture ClientSentinelOne Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SonicWall AI-based SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom MSP quote. SonicWall advertises monthly billing, no long-term contracts and no minimums for SonicSentry services. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | SonicWall publishes packaging claims but not per-endpoint or per-user pricing.. Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included.. CrowdStrike-backed endpoint coverage may be priced differently from monitoring other endpoint security tools.. Warranty and insurance benefits depend on qualifying SonicWall controls and are not the same as breach response coverage. |
| Data portability | Partial | Limited |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Monthly, No long-term contract advertised, No minimums advertised |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | SonicWall advertises white glove onboarding and expert support during proof of concept. A public standard onboarding timeline was not found. |
| Industry focus | Not published | Managed Service ProvidersSMBProfessional ServicesHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | 4 minutes average SonicSentry SOC response time, vendor-published. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | SonicSentry MDR is newer, so MDR-specific community review volume is limited. The stronger public signal is around SonicWall's MSP firewall base and CrowdStrike partnership. Treat broader SonicWall community sentiment separately from SonicSentry SOC quality until more independent MDR reviews exist. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | – |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | – |
| Founded | – | 1991 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and SonicWall SonicSentry MDR?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SonicWall SonicSentry MDR is a MSP-channel that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 4 for SonicWall SonicSentry MDR.
How do ITC Secure and SonicWall SonicSentry MDR differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. SonicWall SonicSentry MDR supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does ITC Secure pricing compare to SonicWall SonicSentry MDR?
ITC Secure pricing: Not published. SonicWall SonicSentry MDR pricing: Not published. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with SonicWall SonicSentry MDR: SonicWall publishes packaging claims but not per-endpoint or per-user pricing.; Endpoint, cloud and network MDR are separate services, so MXDR comparison depends on which modules are included..
Should I choose ITC Secure or SonicWall SonicSentry MDR?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose SonicWall SonicSentry MDR if: mSPs that already sell SonicWall firewalls and want managed SOC coverage without building their own SOC. ITC Secure is not ideal for buyers that need public MDR pricing before sales. SonicWall SonicSentry MDR is not ideal for direct enterprise buyers that want a vendor-neutral MDR procurement process.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.