ITC Secure vs Recon InfoSec
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Recon InfoSec is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Recon InfoSec serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Recon InfoSec (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and Recon InfoSec (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Recon InfoSec's recon infosec is a strong fit for buyers who want managed security operations with broad integrat....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Recon InfoSecTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | LimaCharlieCrowdStrikeSentinelOneCarbon BlackBitdefender GravityZoneBlackBerry CylanceSophosTrend MicroSymantecQualys EDRRSA NetWitness EDR Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SplunkSumo LogicStellar CyberAlienVaultArcSightGoogle ChronicleDevoElasticExabeamFortiSIEMIBM QRadarLogPointLogRhythmLogz.ioRapid7 InsightIDRRSA NetWitness |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Custom pricing. No public per-user or per-endpoint price found. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom pricing. No public price bands, per-user pricing or minimums found. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.. No public contractual SLA or service-credit table was found.. Default autonomous response actions are not published. Confirm which actions Recon can take without approval.. Physical SOC locations, analyst count and raw data export terms are not public. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | ||
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Not published as a standard timeline. |
| Industry focus | Not published | Financial ServicesHealthcareOil and GasManufacturingUtilitiesGovernmentEducationConstructionRetail |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Recon publishes a +97 NPS claim, customer testimonials, logos and public practitioner/community signals around OpenSOC, SOC X and Thursday Defensive. Independent third-party review volume is limited: no meaningful G2 or Gartner MDR review profile was found in this pass. Public community signal is sparse, so buyer validation should lean on references and proof-of-value work. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type II |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | AICPA SOC 2 Type IITIPS Awarded VendorTexas DIR Approved Vendor |
| Founded | – | 2018 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Recon InfoSec?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Recon InfoSec is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Recon InfoSec.
How do ITC Secure and Recon InfoSec differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Recon InfoSec supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with ITC Secure and included with Recon InfoSec.
How does ITC Secure pricing compare to Recon InfoSec?
ITC Secure pricing: Not published. Recon InfoSec pricing: Custom pricing. No public per-user or per-endpoint price found.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Recon InfoSec: Recon MDR appears closer to full managed security operations than a narrow endpoint-only MDR SKU, so buyers should confirm the modules included in the quoted scope.; No public contractual SLA or service-credit table was found..
Should I choose ITC Secure or Recon InfoSec?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Recon InfoSec if: organizations that want MDR across existing endpoint, SIEM, cloud, identity, network and email tools. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Recon InfoSec is not ideal for buyers requiring public pricing before engaging sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.