ITC Secure vs Optiv
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Optiv is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Optiv serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Optiv (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Optiv is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Optiv serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Optiv (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and Optiv (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Optiv's optiv mdr is strongest when the buyer already has a complex stack and wants mdr as part of soc mo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Enterprises with a multi-vendor security stack that want a managed layer without replacing core tools |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 4/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprises with a multi-vendor security stack that want a managed layer without replacing core tools
- Price
- Custom quote
- Response authority
- 4/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | OptivTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | Multi-vendor EDRCrowdStrikeSentinelOne Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Google Security Operations |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateContainDisable accountsCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom enterprise pricing, with analyst coverage, Google Security Operations data processing, log management, data retention, active-defense hours and optional TAM/manual hunting scoped by environment. Optiv/KuppingerCole materials describe a data-processed pricing model. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Optiv MDR is built for complex environments; buyers should model Google Security Operations ingestion and retention volume before comparing it with per-endpoint MDR quotes.. The service can manage many existing tools, but those EDR, identity, cloud and network tools remain separate licensing costs.. Active defense is described as 40 hours per year. Clarify the hourly rate and escalation path once that allocation is consumed.. TAM and custom manual threat hunting are optional components, not baseline inclusions.. No public price floor, public SLA or breach warranty was found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, Multi-year, Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Not published. Scope depends on data sources, Google Security Operations setup, detection content and SOAR playbook integration. |
| Industry focus | Not published | Financial ServicesHealthcareManufacturingRetailTechnologyPublic Sector |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Optiv has strong brand recognition as a large cyber advisory and technology-services firm, but MDR-specific peer review volume is thinner than for MDR-first vendors. Gartner Peer Insights lists Optiv reviews in managed security services rather than a separate high-volume MDR product page. Reddit discussion is mostly about Optiv as a reseller and services firm, not day-to-day MDR operations. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2ISO 27001PCI DSSHIPAAHITRUSTNIST CSFCMMC |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | Optiv publishes support for compliance programs including SOC 2, ISO 27001, PCI DSS, HIPAA, HITRUST, NIST CSF and CMMC. Specific MDR service audit-scope documents require buyer validation. |
| Founded | – | 2015 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Optiv states 12 months of hot storage is available for on-demand access. Longer retention terms are not publicly described. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Optiv?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Optiv is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Optiv.
How do ITC Secure and Optiv differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Optiv supports 4 autonomous actions (account disable, custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does ITC Secure pricing compare to Optiv?
ITC Secure pricing: Not published. Optiv pricing: Not published. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Optiv: Optiv MDR is built for complex environments; buyers should model Google Security Operations ingestion and retention volume before comparing it with per-endpoint MDR quotes.; The service can manage many existing tools, but those EDR, identity, cloud and network tools remain separate licensing costs..
Should I choose ITC Secure or Optiv?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Optiv if: enterprises with a multi-vendor security stack that want a managed layer without replacing core tools. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Optiv is not ideal for sMBs wanting simple per-endpoint MDR pricing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.