ITC Secure vs Mandiant
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Mandiant is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Mandiant serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Mandiant (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Mandiant is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Mandiant serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Mandiant (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and Mandiant (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Mandiant's threat intelligence-driven mdr backed by 500+ intel analysts, frontline ir experience, and google....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Enterprise organizations wanting threat intelligence integrated directly into MDR from 500+ frontline analysts |
| Price | Custom quote | Mandiant software benchmark: ~$83K/yr; not Managed Defense |
| Response authority | 0/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Enterprise organizations wanting threat intelligence integrated directly into MDR from 500+ frontline analysts
- Price
- Mandiant software benchmark: ~$83K/yr; not Managed Defense
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | MandiantTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike FalconMicrosoft Defender for EndpointSentinelOne Singularity |
| SIEM integrations | Microsoft Sentinel | Google Security Operations (native integration) |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Third-party buyer data reports an average Mandiant software cost around $83,000/year. Treat this as a Mandiant buyer benchmark, not a clean Managed Defense MDR quote. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom enterprise subscription pricing. Factors: users, data volume, features, contract terms. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | ~$83K+/year estimated, premium enterprise pricing. IR retainer is separate and must be purchased independently for full incident response. Managed Defense for Google SecOps currently GA in US only, international customers face limitations |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom enterprise agreements |
| Channels | PortalEmailPhone | PortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | 4-8 weeks typical for enterprise deployments |
| Industry focus | Not published | Financial ServicesHealthcareGovernment (Federal)DefenseCritical Infrastructure |
| MTTD | Not published | Not formally published. Claims alerts triaged by expert within minutes. |
| MTTR | Not published | Not formally published. Claims response in minutes, not hours. Participated in 2020 MITRE ATT&CK evaluation (APT29) with one of the highest enriched alert counts in the MSSP detection category. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Mandiant brand is synonymous with threat intelligence and incident response. TrustRadius 6.9/10 (11 reviews). PeerSpot 8.4/10 (Mandiant Advantage, not MDR-specific). Limited public reviews for Managed Defense specifically. Primary criticism: premium pricing, dashboard complexity, and IR being a separate retainer despite Mandiant's IR reputation. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIISO 27001ISO 27017ISO 27018FedRAMP HighPCI DSSGDPR |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type II (via Google Cloud)ISO 27001 (via Google Cloud)FedRAMP High P-ATO (Google Cloud infrastructure, 150+ services). Mandiant Advantage Automated Defense is FedRAMP Ready at High Impact Level (2022).ISO 27017 (via Google Cloud)ISO 27018 (via Google Cloud) |
| Founded | – | 2004 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Per-contract basis. Google Cloud data residency options available. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Mandiant?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Mandiant is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Mandiant.
How do ITC Secure and Mandiant differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Mandiant supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does ITC Secure pricing compare to Mandiant?
ITC Secure pricing: Not published. Mandiant pricing: Third-party buyer data reports an average Mandiant software cost around $83,000/year. Treat this as a Mandiant buyer benchmark, not a clean Managed Defense MDR quote.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Mandiant: ~$83K+/year estimated, premium enterprise pricing; IR retainer is separate and must be purchased independently for full incident response.
Should I choose ITC Secure or Mandiant?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Mandiant if: enterprise organizations wanting threat intelligence integrated directly into MDR from 500+ frontline analysts. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Mandiant is not ideal for sMBs or budget-constrained organizations (~$83K+/year estimated pricing).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.