Intezer vs ITC Secure
Intezer is a AI-native MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Intezer targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Buyer brief
Intezer is a AI-native MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Intezer targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise.
Intezer (AI-native MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Intezer's ai-first approach to soc operations delivers sub-minute triage across all alerts or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Custom quote | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | IntezerTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOnePalo Alto Cortex XDR Microsoft Defender | Microsoft Defender |
| SIEM integrations | SplunkElasticDevoSumo LogicWazuh Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published. Contact sales for pricing. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing with two tiers: Starter (one alert source) and Complete (unlimited alert sources). Pricing remains fixed regardless of alert volume increases. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | No breach warranty offered, unlike CrowdStrike ($2M) or Arctic Wolf ($3M). Starter tier limited to one alert source. Covering endpoint, SIEM, cloud and identity requires the Complete tier.. Managed SIEM and premium SLA support are paid add-ons on top of the base subscription. Full incident response not included. You get triage and guided remediation, not hands-on response. CarbonHelix 24/7 SOC is a separate engagement. | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalSlack | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEurope | |
| Onboarding | Minutes to connect alert sources via API | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | TechnologyFinancial ServicesRetailHospitalityLogistics | Not published |
| MTTD | Sub-minute (median under 60 seconds) | Not published |
| MTTR | Not published | Not published |
| Community view | Users praise the intuitive UI, fast integration and detailed forensic analysis. Limited review volume compared to larger MDR vendors. Main concerns center on pricing transparency and the fact that escalated alerts go to your team, not Intezer analysts. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type II | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2015 | – |
| Data retention | Not published | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Intezer and ITC Secure?
Intezer is an AI-native MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools).
How do Intezer and ITC Secure differ in response capabilities?
Intezer supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Intezer pricing compare to ITC Secure?
Intezer pricing: Not published. Contact sales for pricing.. ITC Secure pricing: Not published. Watch for with Intezer: No breach warranty offered, unlike CrowdStrike ($2M) or Arctic Wolf ($3M); Starter tier limited to one alert source. Covering endpoint, SIEM, cloud and identity requires the Complete tier.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Intezer or ITC Secure?
Choose Intezer if: teams drowning in alert volume who need AI to autonomously triage 100% of alerts, not just aggregate them. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Intezer is not ideal for organizations requiring traditional human-led MDR with dedicated analysts for every escalation. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.