Integrity360 vs Sapphire
Integrity360 and Sapphire are both Services firms that work with your existing tools. Integrity360 targets SMB, Mid-market, and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise.
Buyer brief
Integrity360 and Sapphire are both Services firms that work with your existing tools. Integrity360 targets SMB, Mid-market, and Enterprise organizations, while Sapphire serves SMB, Mid-market, and Enterprise.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | Custom quote | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | Integrity360TECH-AGNOSTIC | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | EDR toolsMicrosoft technologies |
| SIEM integrations | Microsoft Sentinel | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published. Custom quotes only. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing. No SIEM ingestion fees. Custom quotes based on environment size. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Darktrace NDR integration requires separate Darktrace licensing, not included in MDR pricing. Technology-agnostic model means the customer must own their own EDR/XDR licenses separately. Extended log storage is an add-on, default retention period not published. The 1-hour response commitment requires a separate IR retainer purchase on top of the base MDR service | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | EuropeAfricaNorth America | Europe |
| Onboarding | Approximately 6 weeks for core MDR. Includes log source integration, detection rule tuning, and honeypot deployment. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | Financial ServicesHealthcareGovernmentInsuranceRetailTelecommunications | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Gartner Representative Vendor in 5 Market Guides and holds SOC 2 Type II, CREST, and ISO 27001 certifications. Virtually no customer reviews exist on G2, PeerSpot, or Gartner Peer Insights, making independent sentiment verification impossible. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | SOC 2 Type IIISO 27001ISO 27018ISO 27701CREST CSIRCREST Penetration Testing | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | SOC 2 Type IIISO 27001ISO 27018ISO 27701CREST Cyber Security Incident ResponseCREST Penetration TestingMicrosoft Solutions Partner for Security | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2005 | 1996 |
| Data retention | Not published. Extended log storage available as add-on. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Integrity360 and Sapphire?
Integrity360 is a Services firm that is technology-agnostic (works with your existing tools). Sapphire is a Services firm that is technology-agnostic (works with your existing tools).
How do Integrity360 and Sapphire differ in response capabilities?
Integrity360 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does Integrity360 pricing compare to Sapphire?
Integrity360 pricing: Not published. Custom quotes only.. Sapphire pricing: Not published. Watch for with Integrity360: Darktrace NDR integration requires separate Darktrace licensing, not included in MDR pricing; Technology-agnostic model means the customer must own their own EDR/XDR licenses separately. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose Integrity360 or Sapphire?
Choose Integrity360 if: european mid-market and enterprise organizations wanting a regionally operated MDR with SOCs in EU jurisdictions. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Integrity360 is not ideal for organizations wanting a single-vendor platform where EDR and MDR come from the same provider. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.